Account Manager — Live Events & Exhibits

Creative Management Services LLC; Lewisville (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental plans

401K

Vision

Company paid Life Insurance

Long Term Disability

Short Term Disability

Accident and Critical IllnessInsurance

Job summary

MC is seeking an Account Manager to liaison with internal departments and manage client workflow in Lewisville, TX. The role focuses on building relationships, coordinating show services, and ensuring projects meet client deadlines.

You will work with cross-functional teams, understand client goals, and manage costs and schedules for exhibits and live events in a fast-paced environment.

Qualifications

• BS in Marketing or equivalent experience.
• Minimum of 2-year trade show, exhibit, events, or related experience with a general understanding of fabrication
• Ability to read set-up prints
• Ability to source materials
• Knowledge of exhibit operations and procedures
• PC skills, proficiency in Microsoft Office Suite, Web
• Excellent communication, organizational and time management skills
• Proven ability to multi-task, manage multiple priorities, meet deadlines and effectively problem solve
• Strong customer service skills

Responsibilities

• Lead efforts, in conjunction with Director(s) and/or Sales, to build, maintain and manage client relationships.
• Research and understand client business and goals. Troubleshoot and manage client questions and concerns.
• Acts as liaison to client, leading client meetings, fulfilling requests, adjusting requirements as appropriate, recording changes.
• Develops, executes, and maintains project schedule ensuring project team meets all requirements including both internal and client deadlines.
• Prepares the scope of work outline to facilitate the creation of the sales contract.
• Estimates and submits project show services.
• Prepares and distributes show site labor packet.
• Maintains project folders with all client and project documentation stored in company approved SharePoint folders throughout the project.
• Reconciles project costs including labor, show services and change orders, prepares client invoices and gathers approvals before sending them for processing.
• Compiles project performance information and coordinate a post-show review with the internal team.
• Performs other duties in support of client services
• Manages sub-contractors

Skills

Customer service

Communication

Organizational skills

Time management

Multitasking

Education

Bachelor's degree in Marketing or equivalent experience

Tools

Microsoft Office Suite

Job description

MC is seeking an Account Manager to liaison with internal departments and manage client workflow in Lewisville, TX. The role focuses on building relationships, coordinating show services, and ensuring projects meet client deadlines.

You will work with cross-functional teams, understand client goals, and manage costs and schedules for exhibits and live events in a fast-paced environment.