Account Manager- Landscape Maintenance North Bay

Oxbowplc; Napa (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Oxbowplc seeks an experienced Residential Estate Landscape Maintenance Account Manager to steward high-end private gardens. You will lead skilled crews, guide garden health, and partner with homeowners to sustain long-term beauty.

This hands-on, relationship-driven role emphasizes plant care, client education, and precision in maintenance planning. Outdoor work and budget oversight are key aspects of daily duties.

Qualifications

• 3+ years of experience in residential estate landscaping, fine gardening, or horticulture-focused landscape management.
• Solid horticultural knowledge including plant identification and health care.
• Detail-oriented with focus on garden aesthetics and long-term stewardship.
• Strong communication skills for client advisement and education.
• Comfort with budgeting and the business side of residential accounts.

Responsibilities

• Serve as the primary account manager for assigned residential estate gardens, building trust through expertise and discretion.
• Develop and refine customized garden maintenance plans based on plant needs and client goals.
• Conduct regular property walks focused on plant health, pruning, soil, and aesthetics.
• Identify horticultural issues and offer recommendations to enhance garden performance.
• Cultivate relationships with clients by communicating clearly about plant care and seasonal priorities.
• Perform quality inspections to ensure high-end estate standards.
• Manage account budgets related to routine maintenance and enhancements.
• Identify and propose enhancements such as seasonal color and plant replacements.
• Participate in client walk-throughs and seasonal planning discussions.
• Support seasonal initiatives and special projects as needed.

Skills

Residential estate landscaping

Fine gardening

Horticulture knowledge

Client relations

Budget management

Microsoft Office

Education

Bachelor’s degree in Plant Sciences/Horticulture

Tools

Microsoft Office

Job description

Account Manager- Landscape Maintenance North Bay

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Cultivate Relationships. Steward Exceptional Gardens. Lead with Expertise.

Job Summary

As a Residential Estate Landscape Maintenance Account Manager, you are the trusted steward of some of our most distinctive private landscapes. This role is rooted in fine gardening and horticultural excellence, not commercial groundskeeping. You will oversee a portfolio of high-end residential properties, guiding the long-term health, beauty, and evolution of each garden.

You’ll partner closely with homeowners and estate managers, lead skilled gardening crews, and apply horticultural knowledge to elevate plant performance, seasonal interest, and overall garden quality. This is a hands-on, relationship-driven role for someone who values detail, plant care, and pride of workmanship.

You won’t just manage maintenance — you’ll care for living landscapes, mentor gardeners, and help properties reach their full potential.

What You’ll Do

• Serve as the primary account manager for assigned residential estate gardens, building trust through expertise, responsiveness, and discretion
• Develop and refine customized garden maintenance plansbased on plant needs, seasonal cycles, and client goals
• Conduct regular, detailed property walks focused on plant health, pruning quality, soil conditions, and aesthetic standards
• Proactively identify horticultural issues and opportunities, offering thoughtful recommendations to enhance garden performance
• Cultivate relationships with clients by communicating clearly and professionally regarding plant care, seasonal priorities, and long-term garden planning
• Perform quality inspections to ensure work reflects high-end residential estate standards
• Manage account budgets related to routine maintenance as well as enhancement work
• Identify and propose enhancementssuch as seasonal color, specialty pruning, plant replacements, or garden improvements
• Participate in client walk-throughs and seasonal planning discussions
• Support seasonal initiatives and special projects as needed

What Makes You a Great Fit

• 3+ years of experience in residential estate landscaping, fine gardening, or horticulture-focused landscape management
• Solid horticultural knowledge, including plant identification, pruning techniques, irrigation principles, and plant health care
• Appreciation for detail, garden aesthetics, and long-term landscape stewardship
• Strong interpersonal and communication skills, with the ability to advise and educate discerning clients
• Comfortable managing budgets and understanding the business side of residential accounts
• Proficientin Microsoft Office (Excel, Word, & Outlook)
• Ability to lift 20–50 pounds and work outdoors as needed
• Bachelor’s degree in Plant Sciences, Horticulture, or a related field (preferred, not required)
• Bilingual in English and Spanish preferred

Work Environment & Physical Requirements

• Regular outdoor work in residential garden settings and private estates
• Exposure to soil, plants, pollen, fertilizers, and natural landscape materials
• Frequent walking, standing, bending, kneeling, and detailed site inspections
• Occasional exposure to equipment noise during garden operations

Why This Role Matters

This role is ideal for someone who takes pride in plants, people, and places. Your leadership directly influences the health and beauty of exceptional residential landscapes, the growth of skilled gardening teams, and long-term client satisfaction. If you’re passionate about horticulture and want meaningful ownership over the gardens you manage, this position offers the opportunity to do work that truly shows.

Equal Opportunity Employer, including disabled and veterans.