Account Manager

BBSI; Napa (CA); On-site; USD 106,000 - 143,000; Full time

Benefits offered by this job

Company Vehicle

Health Benefits

401(k) plan with company match

Paid Time Off

Job summary

BBSI in Napa, CA is seeking a Landscape Account Manager to lead high-end residential landscape maintenance portfolios and manage the full account lifecycle from sales to service delivery.

You will drive new account opportunities, build long-term client relationships, and oversee project planning, scheduling, and billing with the field teams to ensure premium outcomes for estates across multiple properties.

Qualifications

• Experience: 3-5+ years in high-end residential landscape maintenance management, green-industry contract sales, or premium estate property management.
• Financial competence: capable of estimating custom service work, managing multi-property recurring revenue budgets, handling billing and A/R.
• Horticultural & Technical Savvy: knowledge of Northern California plant materials, organic ne gardening practices, tree/shrub pathology, microclimates, and smart irrigation; proficiency with software.
• Client Excellence: elite relationship-building with consultative, high-touch communication and conflict-resolution skills.
• Soft Skills: strong organizational skills; ability to pivot between sales presentations and field diagnostics with production teams.

Responsibilities

• Meet with prospective residential estate clients to discover goals, assess site conditions, and establish initial client relations.
• Develop and estimate custom, comprehensive estate care programs and present maintenance contracts for closing sales.
• Perform property walkthroughs with existing clients to review garden health and secure long-term contract loyalty.
• Manage billing lifecycle, invoices, A/R, and client collections; coordinate with field teams on maintenance scheduling.

Skills

Experience

Financial competence

Horticultural & Technical Savvy

Client Excellence

Soft Skills

Tools

Digital estimating/accounting software

Job description

Landscape Account Manager

We are seeking a versatile, high-performing Landscape Account Manager to join our growing team. In this full account lifecycle role, you will serve as the primary point of contact for

high-end residential landscape maintenance account portfolios. If you are a landscape professional who loves ne gardening& horticulture, thrives on proactive estate care & enhancements, and excels at high-touch client relations, this role is for you.

Core Responsibilities

New Account Sales

• Meet directly with prospective residential estate clients to discover property goals, assess site conditions, and establish initial client relations.
• Develop and estimate custom, comprehensive estate care programs tailored to the specic needs of the clients and the properties.
• Present formal maintenance contracts to clients, navigate revisions, and close new sales agreements.

Relationship Building, Client Retention & Enhancement Sales

• Perform proactive, consistent and timely property walkthroughs with existing clients to review garden health, ensure meticulous quality standards, and secure long-term contract loyalty.
• Identify upgrade & enhancement opportunities on new & existing estates and build precise, itemized estimates for enhancement projects.
• Present proposals to clients, close sales contracts and manage enhancement projects.

Client Communication, Account Management & Financial Oversight

• Serve as the primary point of contact for your account portfolio, keeping clients fully informed throughout the ongoing account lifecycle.
• Direct project & planting layouts, to ensure enhancement design specications are executed awlessly. Procure premium plants, custom hardscape materials, and specialized site equipment ahead of production timelines
• Coordinate seamlessly with Field Supervisors and Crew Leaders to translate client design expectations into actionable eld maintenance schedules.
• Manage overall maintenance routing eciency, track ongoing job costing data, and handle client change-orders proactively in real time.
• Oversee the portfolio billing lifecycle: generate timely invoices based enhancement completion, track accounts receivable (A/R) for maintenance contracts & enhancement projects, and manage client collections to secure positive project cash ow.

Qualications & Skills

• Experience:3-5+ years of experience in high-end residential landscape maintenance management, green-industry contract sales, or premium estate property management.
• Financial Competence: Proven capability estimating custom service work, managing multi-property recurring revenue budgets, and professionally handling billing and A/R collections.
• Horticultural & Technical Savvy: Strong understanding of Northern California plant materials, organic ne gardening practices, tree/shrub pathology, microclimates, and smart irrigation systems. Prociency with digital estimating/accounting software.
• Client Excellence: Elite relationship-building skills with a background providing consultative, high-touch communication to clients and trade partners. Exceptional conict-resolution skills.
• Soft Skills: Exceptional organizational skills with the ability to pivot seamlessly from a prospective sales presentation to a technical eld diagnostic meeting with production teams.

Compensation & Benets

• Base Salary: $125,000 / year plus company-wide prot sharing.
• Health Benets: Medical, Dental & Vision insurance plans.
• Retirement: 401(k) plan with company match.
• Paid Time Off: Vacation & Paid Sick Leave
• Company Vehicle: provided for site visits & professional use.