Account Manager - Kalamazoo MI

Applied Innovation; Comstock Charter Township (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Uncapped commissions

Paid holidays

Medical, dental, and life insurance

Short-term disability

401(k) with company match

Career advancement opportunities

Job summary

Applied Innovation in Kalamazoo, MI is seeking an Account Manager to drive new business, manage client relationships, and tailor technology solutions, including copiers, printers, and software.

You will work full-time in the office, Monday to Friday, reporting to the Sales Manager, with a focus on meeting and exceeding sales goals through proactive prospecting and strong client service.

Qualifications

• Bachelor’s degree required or equivalent experience.
• Minimum 2 years of B2B sales experience preferred.
• Valid driver’s license and clean driving record.
• Strong communication and negotiation skills.

Responsibilities

• Meet or exceed monthly, quarterly, and annual sales targets.
• Prospect and engage new clients via phone, email, social media, and in-person visits.
• Sell copiers, printers, fax machines, and related software solutions.
• Grow market share by identifying and closing new business opportunities.
• Develop deep knowledge of Applied Innovation products and services.
• Build and maintain strong client relationships for retention and growth.
• Document sales activities and territory details in the CRM system.
• Support and promote the company culture in client organizations.

Skills

Account management

Sales

Prospecting

CRM

Negotiation

Education

Bachelor’s degree in Business, Communications, or related field

Tools

CRM software

MS Office

ERP/OMS

Job description

Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals. This position will work out of our Kalamazoo, MI office located at 3180 Interstate Pkwy, Kalamazoo, MI 49048.We are an in office company working Monday to Friday from 8 AM - 5 PM.

Duties and Responsibilities

• Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
• Actively prospect and engage new clients through phone, email, social media, and on-site visits
• Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
• Grow market share by identifying, pursuing, and closing new business opportunities
• Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
• Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
• Actively support and promote Applied Innovation’s culture both internally and within client organizations
• Accurately document all sales activities, opportunities, and territory details in the company CRM system
• Other duties as assigned

Minimum Qualifications

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Education/License/Experience Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Communications, or a related field preferred.
• Minimum of two years of business-to-business sales experience preferred.
• Valid driver’s license required.
• Clean driving record, with no DUIs within the past five years.

What We Offer

• Competitive base salary + uncapped commissions.
• Residual commission structure for long-term earning potential.
• Paid holidays.
• Comprehensive benefits package including:
  • Medical, dental, and life insurance
  • Short-term disability
  • 401(k) with company match
• Career advancement opportunities in a growing, family-owned business.