Account Manager - Troy MI

Applied Innovation; Southfield (MI); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Uncapped commissions

Residual commissions

Paid holidays

Benefits package incl. medical, dental

Career advancement

Job summary

Applied Innovation in Southfield, MI is seeking an Account Manager to drive new business, manage client relationships, and tailor copier/printer solutions to meet customer needs. The role reports to the Sales Manager and operates Monday–Friday from 8 AM to 5 PM in-office.

Responsibilities include achieving sales targets, prospecting, detailing solutions, and maintaining CRM records. Requires strong communication and a hunter sales mindset, with at least two years of B2B sales experience and a

Qualifications

• Proven ability to prospect, present, negotiate, and close new business.
• Strong customer-service focus with relationship-building skills.
• Excellent verbal and written communication and presentation abilities.
• Self-motivated, organized, detail-oriented with efficient time management.
• Proficient in Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Meet or exceed monthly, quarterly, and annual sales targets.
• Prospect and engage new clients via phone, email, social media, and on-site visits.
• Sell copiers, printers, fax machines, and related software solutions.
• Grow market share by identifying and closing new opportunities.
• Maintain deep knowledge of products and services and document activities in CRM.
• Foster strong client relationships and promote company culture.

Skills

Hunter mindset

Customer relations

Communication skills

Time management

MS Office

Education

High school diploma

Bachelor’s degree preferred

Job description

Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.

This position will work out of our Southfield, MI office located at 24050 Northwestern Highway. We are an in office company working Monday to Friday from 8 AM - 5 PM.

Duties and Responsibilities:

• Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
• Actively prospect and engage new clients through phone, email, social media, and on-site visits
• Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
• Grow market share by identifying, pursuing, and closing new business opportunities
• Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
• Build and maintain strong relationships with clients to ensure satisfaction, retention, and long‑term growth
• Actively support and promote Applied Innovation’s culture both internally and within client organizations
• Accurately document all sales activities, opportunities, and territory details in the company CRM system
• Other duties as assigned

Minimum Qualifications:

• Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
• Strong customer service focus with the ability to build, maintain, and grow professional client relationships
• Excellent verbal, written, presentation, and interpersonal communication skills
• Highly self‑motivated, dependable, professional, organized, and detail‑oriented, with strong time management skills and the ability to manage multiple priorities independently
• Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
• Strong interest in learning and applying technology to solve business challenges

Education/License/Experience Requirements:

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Communications, or a related field preferred.
• Minimum of two years of business-to-business sales experience preferred.
• Valid driver’s license required.
• Clean driving record, with no DUIs within the past five years.

What We Offer:

• Competitive base salary + uncapped commissions.
• Residual commission structure for long-term earning potential.
• Paid holidays.
• Comprehensive benefits package including:
  • Medical, dental, and life insurance
  • Short-term disability
  • 401(k) with company match
• Career advancement opportunities in a growing, family-owned business.