Account Manager - Lansing MI

appliedinnovation; Lansing (MI); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Competitive base + uncapped commisions

Residual commissions

Paid holidays

Medical, dental, life insurance

401(k) with company match

Job summary

Applied Innovation is seeking an Account Manager to join our Sales team in Lansing, MI. You will develop new business opportunities, nurture client relationships, and tailor solutions by selling copiers, printers, fax machines, and related software to meet customer needs.

You will collaborate with internal teams to ensure clients receive the right technology for their business and report to the Sales Manager, contributing to individual and company sales goals.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum of two years of B2B sales experience preferred.
• Valid driver’s license and clean driving record.

Responsibilities

• Consistently achieve or exceed sales goals monthly, quarterly, and annually.
• Actively prospect and engage new clients via phone, email, social media, and on-site visits.
• Sell copiers, printers, fax machines, and related software solutions.
• Grow market share by identifying, pursuing, and closing new business opportunities.
• Develop and maintain in-depth knowledge of Applied Innovation products, services, and technology solutions.
• Build and maintain strong relationships with clients to ensure satisfaction, retention, and growth.
• Accurately document all sales activities and territory details in the CRM.

Skills

Hunter sales

Client relationships

Communication skills

Time management

MS Office

Education

Bachelor’s degree in Business or Communications

2+ years in B2B sales

Driver’s license

Tools

CRM software

MS Excel

Job description

Applied Innovation is seeking a results-driven and highly motivated Account Manager to join our Sales team. This role is responsible for developing new business opportunities, maintaining strong client relationships, and delivering tailored solutions that meet customer needs. The Account Manager will sell copiers, printers, fax machines, and related software solutions, working closely with internal teams to ensure clients receive the right technology for their business. This position reports directly to the Sales Manager and plays a key role in achieving individual and company sales goals.

This position is based at our Lansing, MI office, located at 5858 S. Aurelius Rd., Lansing, MI 48911. We are an in-office company, with hours Monday through Friday from 8 AM to 5 PM.

Duties and Responsibilities:

• Consistently achieve or exceed assigned sales goals and targets on a monthly, quarterly, and annual basis
• Actively prospect and engage new clients through phone, email, social media, and on-site visits
• Sell copiers, printers, fax machines, and associated software solutions, tailoring offerings to meet client needs
• Grow market share by identifying, pursuing, and closing new business opportunities
• Develop and maintain in-depth knowledge of all Applied Innovation products, services, and technology solutions
• Build and maintain strong relationships with clients to ensure satisfaction, retention, and long-term growth
• Actively support and promote Applied Innovation’s culture both internally and within client organizations
• Accurately document all sales activities, opportunities, and territory details in the company CRM system
• Other duties as assigned

Minimum Qualifications:

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

• Hunter sales mentality in prospecting, presenting, negotiating, and closing new business
• Strong customer service focus with the ability to build, maintain, and grow professional client relationships
• Excellent verbal, written, presentation, and interpersonal communication skills
• Highly self-motivated, dependable, professional, organized, and detail-oriented, with strong time management skills and the ability to manage multiple priorities independently
• Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
• Strong interest in learning and applying technology to solve business challenges

Education/License/Experience Requirements:

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Communications, or a related field preferred.
• Minimum of two years of business-to-business sales experience preferred.
• Valid driver’s license required.
• Clean driving record, with no DUIs within the past five years.

What We Offer:

• Competitive base salary + uncapped commissions.
• Residual commission structure for long-term earning potential.
• Paid holidays.
• Comprehensive benefits package including:
  • Medical, dental, and life insurance
  • Short-term disability
  • 401(k) with company match
• Career advancement opportunities in a growing, family-owned business.