Account Manager/Inside Sales

NCAB Group; Largo (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health

Dental

Matching 401(k)

Short & Long-term Disability

$25K Life Insurance

Day 1 benefits

Job summary

NCAB Group in Largo, Florida is seeking an Account Manager/Inside Sales professional to join a multicultural, growth-oriented team. You will serve as the primary contact for customers, drive relationship-building and manage accounts through the full sales cycle.

The ideal candidate has proven experience in account management or inside sales, strong negotiation and communication skills, and an associate’s degree in business or related field.

Qualifications

• Proven experience in account management or inside sales.
• Strong negotiation and exceptional communication skills.
• Associate’s degree in business or related field required.
• Experience with order entry/enterprise systems is a plus.

Responsibilities

• Serve as the primary point of contact for customers and sales teams.
• Build and maintain strong customer relationships with a proactive, solution-driven approach.
• Manage accounts through the entire sales cycle from order to fulfillment.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels.

Skills

account management/inside sales

negotiation

communication

independently

Education

associate’s degree in business or related field

Tools

order entry/enterprise systems

Job description

In the burning heat, up in space, in the freezing cold, inside our bodies or just in our everyday lives.No matter where, our PCBs must deliver what they promise, every day, every time and always. This is why we need you.

We are currently more than 660 persons working together in our 19 companies all around the world. If you want to develop together with a multicultural company in constant growth - join us!

What kind of specialist are you?

TECHNICAL

The core of our business.

INSIDE SALES

OUTSIDE SALES

The face of our company building strong relationships.

BUSINESS SUPPORT

The backbone that supports our business.

Meet some of our employees

Meet Tiziana Melfi, Customer Support at NCAB Group Italy

At NCAB Group, we believe great people drive business success. As an Account Manager/Inside Salesprofessional, you'll join a passionate and collaborative team offering you the opportunity to contribute, learn and grow together. Your team in Largo, Florida is happy to welcome you!

Since 1993, our focus has been on delivering high-quality PCB solutions by combining global expertise with local support. Inspired by our vision, Making PCBs easy, we build long-term partnerships based on trust, quality and technical excellence.

On our growth past we invest in people, digital transformation and sustainable business practices-creating opportunities to learn, grow and make an impact.

If you want to develop together with a multicultural company in constant growth - join us, and help us reach our vision to become the Number 1 PCB Producer - wherever we are.

Main Responsibilities

• Serve as the primary point of contact for customers, outside sales, and technical sales teams.
• Build and maintain strong customer relationships with a proactive and solution-driven approach.
• Manage accounts throughout the entire sales cycle - from order placement to fulfillment.
• Provide exceptional communication and negotiation skills to ensure seamless customer experiences.
• Collaborate in a value-driven, team-oriented environment with short decision-making channels.
• Focus on problem-solving rather than just taking orders - be a solutions provider!

Profile

• Proven experience in account management or inside sales with a track record of customer success
• Strong negotiation skills and the ability to manage long sales/order cycles.
• Exceptional communication - comfortable picking up the phone and engaging directly with customers.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Experience with order entry/enterprise systems is a plus.
• Knowledge of the Printed Circuit Board (PCB) industry is preferred, but not required.
• Associate’s degree in business or related field required.
• Competitive Compensation: Base salary + bonus- (DOE)
• Comprehensive Benefits: Health, Dental, Matching 401(k), Short & Long-term Disability, and $25K Life Insurance - all starting Day 1.
• Professional Growth: Tailored 90-day onboarding program + ongoing training.

Our Values

Our shared values Quality First, Strong Relationships, Full Responsibility shape our culture and guide how we think, act and work together.

Engagement

We believe that being satisfied with one’s work is not enough - we want our employees to be engaged, since it leads to higher employee and customer satisfaction, profit and growth.

Learning & Development

Reaching your full potential is vital for our success. To achieve that we offer for example our global online learning platform - NCAB Academy - as well as global training programs in sales, customer support, tech and leadership.

Meeting, sharing & collaborating is important to make creativity and innovation possible to flourish, as well as to strengthen our corporate culture worldwide. That is why the NCAB United conferences, global onboarding and training programs, and the other cross-border activities that we do are invaluable.

Employer of the year finalist 2026

We have the honor to be awarded second place 2026 in Brilliant Awards Employee Experience - Employer of the year in the construction, manufacturing and industrial sector. We are also proud to have won 2024 and 2022, be awarded second place 2020 and third place in 2018. All thanks to our high engagement score.

Give Back Day - our way to give back to society

We know that giving makes people happier. Therefore, all employees at NCAB Group are free to spend one working day per year on any non-profit activity of their choice - a Give Back Day. We are convinced that this day is not only an opportunity for joy and wellbeing, but also inspires us and others to give back to the society.

Making PCBs easy

Making PCBs easy is our vision. It drives us to keep raising the bar, so innovation can become products we can all rely on.

The PCB - the heart of all electronics - can be a complex product. We seek to be at the front line of PCB technology development.

Sustainable business - our responsibility

NCAB Group values have been built by all employees. They are based on the premise that all employees, regardless of position, should be able to make their own decisions in line with the company’s strategy.