Account Manager - In House

Fikes; Federal Way (WA); On-site; USD 50,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match up to 4%

Paid vacation and holidays

Ongoing training and advancement opportunities

Job summary

A growing service provider in Federal Way is seeking an Account Manager to coordinate service delivery and support in-house clients. This full-time role offers competitive pay ranging from $50k to $63k plus bonuses, and strong benefits including health insurance and 401(k) matching. The ideal candidate will possess excellent communication skills and a positive attitude, ensuring high-quality customer service while managing account tasks effectively. Join us to build a meaningful career where your work has a real impact.

Qualifications

• Self-motivated with a strong sense of ownership.
• Ability to work cross-functionally with customers and internal teams.
• Excellent organization and time management skills.

Responsibilities

• Be the primary point of contact for assigned in-house client accounts.
• Coordinate service delivery by partnering with internal teams.
• Monitor account health and service quality.
• Manage administrative account tasks including reporting.
• Build strong client relationships through proactive communication.
• Deliver a consistent, high-quality customer experience.

Skills

Positive attitude

Time management

Clear communication

Problem-solving

Multitasking skills

Job description

Join to apply for the Account Manager - In House role at Fikes

📍 Federal Way, WA
💼 Full-Time, Mon–Fri (Daytime Hours)
💲 $50k–$63k Base + Bonus & Commission opportunities

Grow. Support. Succeed.

At Fikes, we don’t just offer jobs—we build meaningful careers. We’re a stable, growth-minded company where teamwork drives results, customer care comes first, and your work makes a real impact.

As an Account Manager, you’ll be the dedicated support partner for our in-house/current clients, ensuring their service needs are met with consistency, professionalism, and care. You’ll coordinate internally with our operations and field teams to keep accounts running smoothly and customers confidently supported.

Why You’ll Love It Here

• Consistent Schedule: Monday thru Friday, daytime hours
• Competitive Pay: $50k–$63k base plus performance bonuses
• Strong Benefits: Medical, dental, vision, 401(k) match up to 4%, paid vacation & holidays
• Career Growth: Ongoing training, coaching, and advancement opportunities
• Essential Industry: Recession-resistant services you can feel good about

What You’ll Do

• Be the primary point of contact for assigned in-house client accounts—responsive, professional, and solutions-focused
• Coordinate service delivery by partnering with internal operations, scheduling, and field teams
• Monitor account health and performance, identifying needs and ensuring service quality meets Fikes standards
• Manage administrative account tasks including work orders, service tracking, reporting, and client documentation
• Build strong client relationships through proactive communication, follow-through, and trust
• Represent Fikes with integrity, delivering a consistent, high-quality customer experience

What You Bring

• A positive, self-motivated attitude and strong sense of ownership
• Excellent organization, time management, and multitasking skills
• Clear, confident communication and problem-solving ability
• Comfort working cross-functionally with customers and internal teams

APPLY NOW and build your career at Fikes—where dedication, teamwork, and service excellence lead the way.

🌍 Committed to Diversity & Inclusion
Fikes proudly welcomes applicants from all backgrounds. We are an equal opportunity employer and value diversity across race, gender identity, orientation, culture, ability, and life experience. Every applicant is evaluated based on skills, experience, and drive to succeed.