Account Manager II (Fully Remote)

Blackhawk Network; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) with employer match

Life insurance & disability

Flexible time off

Parental leave

Wellness programs

Job summary

Blackhawk Network is seeking an experienced Account Manager to oversee mid-tier accounts and partner communications. You will coordinate with product, sales, and operations to ensure seamless onboarding and ongoing support.

The role requires solid Microsoft Office proficiency, organization, and the ability to resolve partner concerns. You will drive operational activities, including product setup, testing, resets, and merchandising coordination, to optimize performance.

Qualifications

• 2+ years of account management, project management, or client services experience.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong organizational, communication, and presentation skills.

Responsibilities

• Manage mid-tier accounts and communicate directly with partners regularly.
• Oversee operational activities including product setup, testing, resets, merchandising coordination, and internal account maintenance.
• Collaborate with cross-functional teams to address partner concerns and develop solutions.

Skills

Strong organizational skills

Strong communication skills

Strong presentation skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

• Manage mid-tier accounts and communicate directly with partners regularly.
• Oversee operational activities, including product setup, testing, resets, merchandising coordination, and internal account maintenance.
• Collaborate with cross-functional teams to execute initiatives, address partner concerns, and develop solutions.

Qualifications:

• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong organizational, communication, and presentation skills.
• 2+ years of account management, project management, or client services experience.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with employer match, life insurance, and disability insurance.
• Flexible time off, parental leave, and wellness benefits.

Blackhawk Network

Blackhawk Network provides branded payment solutions, including gift cards, egifts, corporate payouts, and rewards, through a global platform. The company's network spans more than 400,000 consumer touchpoints, and it emphasizes diversity, continuous learning, and AI integration.