Account Manager II

Federal Express Corporation; Secaucus (NJ); On-site; USD 48,000 - 118,000; Full time

Job summary

Federal Express Corporation is seeking a sales professional responsible for maintaining and deepening customer relationships within a market-based territory, focusing on small to mid-sized customers. The role includes face-to-face engagement, collaboration with internal teams, and delivering solutions to meet customer needs.

The position requires a bachelor’s degree or equivalent and 4 years of B2B sales experience (or 2 years with FedEx experience).

Qualifications

• Bachelor's degree or equivalent is required.
• Four years of B2B sales experience OR two years of company B2B sales experience required.
• Excellent communication, business acumen and relationship-building skills are essential.

Responsibilities

• Maintain and deepen existing customer relationships in an assigned market territory.
• Collaborate with internal teams (sales, operations) to deliver seamless customer experience.
• Conduct mid-level negotiations for pricing within established parameters; may negotiate strategic pricing.
• Leverage technology tools (CRM, mobile devices, PowerPoint) to enable sales.
• Perform other duties as assigned.

Skills

Communication skills

Relationship building

Data analysis

Time management

Education

Bachelor’s degree or equivalent

Tools

CRM systems

PowerPoint

Data visualization tools

Job description

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer's business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in lieu of bachelor's degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications: Quantifiable & Measurable Sales Achievements, Territory management, experience with CBRs, building & maintaining C level relationships, building account plans. This is a customer-facing role that requires regular inperson meetings.

Pay Transparency

Pay: $4,331.25 - $10,600/month

Additional Details: Candidates must live within a 50mile radius of Jersey City, NJ or surrounding cities like Union, NJ, Newark, NJ etc.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact .

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)