Account Manager II

Federal Express Corporation; Jersey City (NJ); On-site; USD 48,000 - 118,000; Full time

Job summary

Federal Express Corporation in Jersey City, NJ is seeking a mid-level sales professional to maintain and grow key customer relationships. You will work with sales, operations, and internal partners to deliver a seamless experience and craft competitive pricing.

You will leverage internal tools and PowerPoint to support account health, data insights, and retention strategies while traveling as needed for in-person meetings.

Qualifications

• Bachelor's degree or equivalent; equivalency reflected under minimum experience.
• B2B sales experience required, either 4 years or 2 years within FedEx.
• Strong communication, relationship building and data skills are essential.

Responsibilities

• Maintain existing business by understanding the customer's business and supply chain.
• Coordinate with sales, operations, and internal partners to deliver a seamless customer experience.
• Negotiate fair, market-based pricing and occasionally strategic pricing for select customers.
• Leverage technology tools including internal systems and PowerPoint to support the account.
• Perform other duties as assigned.

Skills

Communication Skills

Product Knowledge

Solution Building

Time Management

Organization

Self-Motivation

Adaptability

Problem Solving

Data Analysis

Data Visualization

Relationship Building

Education

Bachelor's degree/equivalent

Four years of B2B sales experience OR two years of FedEx B2B sales experience

Tools

PowerPoint

Job description

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in Lieu Of Bachelor’s Degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

Quantifiable & Measurable Sales Achievements, Territory management, experience with CBRs, building & maintaining C level relationships, building account plans. This is a customer-facing role that requires regular in‑person meetings.

Pay Transparency

Pay: $4,331.25 - $10,600/month

Additional Details

Candidates must live within a 50‑mile radius of Jersey City, NJ or surrounding cities like Union, NJ, Newark, NJ etc.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].