Account Manager II

Federal Express Corporation; Kernersville (NC); Hybrid; USD 51,000 - 94,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Job summary

Federal Express Corporation in Kernersville, NC seeks a mid-level B2B sales professional to deepen client relationships by understanding their supply chain and delivering solutions.

You will coordinate with sales, operations and other teams, negotiate pricing, and use internal systems and data visualizations to monitor account health.

The role is hybrid with moderate travel; FedEx offers health and retirement benefits; E-Verify participant.

Qualifications

• Bachelor's degree or equivalent (experience reflected).
• 4 years of B2B sales experience or 2 years in FedEx B2B sales environment.
• Strong communication, relationship building and business acumen required.

Responsibilities

• Maintain existing business by understanding customer needs and supply chain to develop solutions.
• Coordinate with sales, operations and partners to deliver a seamless customer experience.
• Negotiate market-based pricing within defined parameters; occasional strategic pricing.

Skills

Excellent communication

Relationship building

Data analysis

Problem solving

Time management

Education

Bachelor's degree/equivalent

Tools

PowerPoint

Internal systems

Data visualization

Job description

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience)

Minimum Experience (in Lieu Of Bachelor’s Degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills And Abilities

Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

Relationship Building, Maintaining Client Relationships and Ensuring Customer Satisfaction Skills; Data Analysis & Predictive Analytics for Retention; Ability to Leverage Technology for Data Visualization; Drive to Monitor Account Health & Mitigate Risks. Excellent Communication, Adaptability, Time Management, Self-Motivation, Problem Solving, Solution Building and Organization skills are a plus. Moderate overnight travel required.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

S2016 FEC_ SP3 $4,571.88 - $8,391.66 monthly

Additional Details

Purple Flex Hybrid – This position will be hybrid in Kernersville, NC. Candidates must reside within a 50 mile radius and may be required to work at a FedEx office location up to several times per week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)