Account Manager I – Blood Drive Partnerships

American Red Cross; Cincinnati (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending Accounts & Flexible FS

PTO: Starting at 15 days a year

Job summary

The American Red Cross is seeking a dedicated sponsor relations professional to attract, manage and retain blood drive Sponsors and feeder groups, helping meet monthly, quarterly and annual collection goals.

You will coordinate scheduling, train sponsor contacts and volunteers, and ensure a positive Sponsor and donor experience across multiple counties in KY, IN and OH, with a competitive benefits package and opportunities for growth.

Qualifications

• Bachelor's degree required.
• Minimum one-year related experience required or equivalent combination of education and related experience required.
• Travel: May be required to travel to sites throughout the Red Cross organization.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.

Responsibilities

• Identify, develop and implement strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals.
• Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals.
• Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals.
• Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements.
• Develop a working knowledge of the community, its government, demographics and organizations.
• Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program.
• Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Skills

Group dynamics

Direct sales

Customer maintenance

Negotiation

Program implementation

Organizational skills

Oral communication

Written communication

Driver's license

Education

Bachelor's degree

Job description

The American Red Cross is seeking a dedicated sponsor relations professional to attract, manage and retain blood drive Sponsors and feeder groups, helping meet monthly, quarterly and annual collection goals.

You will coordinate scheduling, train sponsor contacts and volunteers, and ensure a positive Sponsor and donor experience across multiple counties in KY, IN and OH, with a competitive benefits package and opportunities for growth.