Account Manager I

HL Mando America Corporation; Novi (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

HL Mando America Corporation in Novi, MI seeks an Account Manager to be the first point of contact for key customers, manage the commercial relationship, and help drive profitable growth.

You will collaborate with engineering and program management, review RFQs, prepare quotations, analyze cost data, and participate in sales strategy discussions to strengthen customer partnerships.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, Communications, or related field preferred, with demonstrated experience in account management, customer success, sales, or client relationship management.

Responsibilities

• Manage all aspects of the commercial relationship with your assigned customer(s).
• Understand, verify, and track cost and pricing data so as to ensure responsible commercial decisions.
• Receive and review RFQ from customer(s).
• Collaborate with colleagues to prepare and submit quotations to customer(s).
• Participate in sales strategy discussions, bringing your industry knowledge and the voice of the customer(s).
• Work closely with Engineering and Program Management to optimize supplier/customer relationships.
• Host customer visits to HL Mando manufacturing plants.

Skills

Problem solving

Data analysis

Attention to detail

Communication

Relationship building

Written English

Team collaboration

Education

Bachelor's degree in Business, Marketing, Sales, Communications, or related field

Tools

Excel

Job description

HL Mando is a Tier 1 supplier of safety-critical chassis components to the world’s top vehicle manufacturers. There’s a good chance that whatever car you drive, it has our brakes, steering, or suspension components keeping you safe and making your ride comfortable. We have been in business for more than 60 years, we have manufacturing locations on every continent, and we are well-respected in our field. We are looking for new talent to join our sales team at our North American headquarters in Novi Michigan. This opportunity is for an Account Manager, the first point of contact for several of our key customers, with responsibility for building and maintaining a great relationship with those customers.

Key Responsibilities include the following (other duties may be assigned as needed)

• Manage all aspects of the commercial relationship with your assigned customer(s)
• Understand, verify, and track cost and pricing data so as to ensure responsible commercial decisions
• Receive and review Requests For Quote from customer(s)
• Collaborate with colleagues to prepare and submit quotations to customer(s)
• Participate in sales strategy discussions, bringing your industry knowledge and the voice of the customer(s)
• Work closely with Engineering and Program Management to optimize supplier/customer relationships
• Host customer visits to HL Mando manufacturing plants

Education and Experience

• Bachelor's degree in Business, Marketing, Sales, Communications, or related field preferred, with demonstrated experience in account management, customer success, sales, or client relationship management.
• Prior experience as an Account Manager working for a major Tier 1 automotive supplier, or experience in a customer-facing project management role.
• Work or volunteer experience that demonstrates your commitment to hard work, your aptitude to learn new things, and positive attitude will all be considered.

Knowledge, Skills And Abilities

• You work tirelessly to find solutions, are incessantly curious, and are excited to solve problems
• You enjoy playing with data and crunching numbers to find favorable solutions
• You pay attention to details, and are diligent in following up and closing issues
• You can communicate effectively with people from all walks of life, and at all levels of the organization
• You enjoy building relationships
• Comfortable and proficient with Microsoft Office products, especially Excel
• Excellent written English
• Bilingual in Spanish or Korean language is a plus

Legal Requirements

• Must be at least 18 years of age due to federal labor law requirements.
• Must be legally authorized to work in the United States.

Supervisory Responsibility: None

Working Conditions: Office

Physical Requirements: Ability to sit for extended periods while working at a computer

Remote Work: This is an onsite role.

Compensation and Benefits: Competitive Salary commensurate with experience. Benefits package includes health, dental & vision insurance, life insurance and other supplemental benefits, 401(k) plan, paid time off, and professional development opportunities.

Equal Opportunity Employer Statement: HL Mando is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.