Account Manager I

HL Mando America Corp; Novi (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

HL Mando America Corp in Novi, Michigan is seeking an Account Manager to be the first point of contact for key customers and to manage the commercial relationship. The role focuses on driving profitability, coordinating with Engineering and PM teams, and ensuring customer satisfaction.

The ideal candidate will hold a Bachelor's degree in a business-related field, have experience in account management or customer-facing projects, and be proficient with Excel.

Qualifications

• Bachelor's degree in business, marketing, or related field preferred.
• Experience in account management or customer relationships.
• Experience with Tier 1 automotive suppliers is a plus.

Responsibilities

• Manage all aspects of the commercial relationship with assigned customers.
• Verify and track cost and pricing data for informed decisions.
• Review RFQs from customers.
• Collaborate to prepare and submit quotations.
• Participate in sales strategy discussions.
• Work with Engineering and Program Management to optimize relationships.
• Host customer visits to HL Mando plants.

Skills

Data analysis

Communication skills

Attention to detail

Problem solving

Bilingual (Spanish or Korean)

Education

Bachelor's degree in Business, Marketing, Sales, Communications, or related field

Tools

Excel

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Exempt Indirect Novi, MI, US

29 days ago Requisition ID: 1552

HL Mando is a Tier 1 supplier of safety-critical chassis components to the world’s top vehicle manufacturers. There’s a good chance that whatever car you drive, it has our brakes, steering, or suspension components keeping you safe and making your ride comfortable. We have been in business for more than 60 years, we have manufacturing locations on every continent, and we are well-respected in our field. We are looking for new talent to join our sales team at our North American headquarters in Novi Michigan. This opportunity is for an Account Manager, the first point of contact for several of our key customers, with responsibility for building and maintaining a great relationship with those customers.

Key Responsibilities include the following(other duties may be assigned as needed):

• Manage all aspects of the commercial relationship with your assigned customer(s)
• Understand, verify, and track cost and pricing data so as to ensure responsible commercial decisions
• Receive and review Requests For Quote from customer(s)
• Collaborate with colleagues to prepare and submit quotations to customer(s)
• Participate in sales strategy discussions, bringing your industry knowledge and the voice of the customer(s)
• Work closely with Engineering and Program Management to optimize supplier/customer relationships
• Host customer visits to HL Mando manufacturing plants

Qualifications

Education and Experience:

• Bachelor's degree in Business, Marketing, Sales, Communications, or related field preferred, with demonstrated experience in account management, customer success, sales, or client relationship management.
• Prior experience as an Account Manager working for a major Tier 1 automotive supplier, or experience in a customer-facing project management role.
• Work or volunteer experience that demonstrates your commitment to hard work, your aptitude to learn new things, and positive attitude will all be considered.

Knowledge, Skills and Abilities:

• You work tirelessly to find solutions, are incessantly curious, and are excited to solve problems
• You enjoy playing with data and crunching numbers to find favorable solutions
• You pay attention to details, and are diligent in following up and closing issues
• You can communicate effectively with people from all walks of life, and at all levels of the organization
• Comfortable and proficient with Microsoft Office products, especially Excel
• Bilingual in Spanish or Korean language is a plus

Legal Requirements:

• Must be at least 18 years of age due to federal labor law requirements.
• Must be legally authorized to work in the United States.

Supervisory Responsibility: None

Working Conditions:Office

Physical Requirements:Ability to sit for extended periods while working at a computer

Remote Work: This is an onsite role.

Compensation and Benefits: Competitive Salary commensurate with experience. Benefits package includes health, dental & vision insurance, life insurance and other supplemental benefits, 401(k) plan, paid time off, and professional development opportunities.

Equal Opportunity Employer Statement:HL Mando is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.