Account Manager: High-Impact Inside Sales & Upsell

DOmedia, LLC.; Columbus (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

DOmedia, LLC. is seeking an Account Manager to prospect, nurture and support new customers with their advertising needs for BillboardsIn.com. The role emphasizes effective communication of the benefits of Out of Home advertising and guiding customers toward confident decisions.

You will manage a high-volume schedule, engage inbound leads via call, text and email, and participate in upselling opportunities to drive campaign growth while contributing to customer service improvements.

Qualifications

• Self-motivated and optimistic attitude.
• Previous account management and/or inside sales experience.
• Ability to learn and use CRM systems.
• Exceptional time management skills to close a high volume of opportunities.
• Ability to speak up and help improve customer service.

Responsibilities

• Effectively communicate benefits of BillboardsIn and Out of Home Advertising.
• Assist customers to feel comfortable and confident in their advertising decisions.
• Manage daily schedule and calling to meet quotas and KPIs.
• Call, text and email BillboardsIn.com users (inbound leads) to connect with potential customers.
• Upsell customers on more locations or longer campaigns to meet business goals.
• Help direct the team on how to automate and better support customers.

Skills

Self-motivation

Account management

Inside sales

CRM proficiency

Time management

Communication skills

Tools

CRM systems

Job description

DOmedia, LLC. is seeking an Account Manager to prospect, nurture and support new customers with their advertising needs for BillboardsIn.com. The role emphasizes effective communication of the benefits of Out of Home advertising and guiding customers toward confident decisions.

You will manage a high-volume schedule, engage inbound leads via call, text and email, and participate in upselling opportunities to drive campaign growth while contributing to customer service improvements.