Account Manager: Growth & White-Glove Rentals

Hunter Super Techs - TurnPoint; Gallatin (TN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

401(k) with company match

Job summary

Rent-A-Center in Gallatin, TN is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance through timely collections, sales growth, and on-site deliveries.

This full-time role requires a high school diploma, 18+ eligibility, and a valid driver’s license; you will work in-store, over the phone, and in customers’ homes while maintaining showroom standards.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Driving

Education

High school diploma or equivalent

Minimum age 18

Job description

Rent-A-Center in Gallatin, TN is seeking an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance through timely collections, sales growth, and on-site deliveries.

This full-time role requires a high school diploma, 18+ eligibility, and a valid driver’s license; you will work in-store, over the phone, and in customers’ homes while maintaining showroom standards.