Account Manager: Growth, Service & Weekly Pay

Rent-A-Center; Waipahu (HI); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Accounts

Health Savings Accounts

Supplemental insurance

Job summary

Rent-A-Center in Hawaii seeks an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. You will handle deliveries, pickups, and payments while maintaining showroom standards and safety compliance.

This role emphasizes building strong customer relationships, achieving sales growth, and coordinating with store operations to ensure high-quality service and on-time collections.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

High school diploma

18+ years

Driver's license

Communication skills

Customer service

Education

High school diploma

Job description

Rent-A-Center in Hawaii seeks an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. You will handle deliveries, pickups, and payments while maintaining showroom standards and safety compliance.

This role emphasizes building strong customer relationships, achieving sales growth, and coordinating with store operations to ensure high-quality service and on-time collections.