Account Manager - Growth, Service & Commission Eligible

State Farm; Portland (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commission

Growth potential

PTO

Career-building experience

License renewal

Hiring bonus

Job summary

State Farm Agent Team in Milwaukie, OR is seeking an Account Manager to provide exceptional client experiences, resolve inquiries, and coordinate with the office staff to support the community we serve.

This full-time role emphasizes customer focus, empathy, and a proactive approach with opportunities for growth, licensing assistance, and a rewarding career in a supportive, team-driven environment.

Qualifications

• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Able to relate to a customer, answer questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with agency team members.
• Proactive in problem-solving.
• Comfortable communicating via email, phone and text.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Occasional Saturday work expectation for half day.

Skills

Customer service

Communication

Multichannel comms

Licenses required

Problem solving

Empathy

Job description

State Farm Agent Team in Milwaukie, OR is seeking an Account Manager to provide exceptional client experiences, resolve inquiries, and coordinate with the office staff to support the community we serve.

This full-time role emphasizes customer focus, empathy, and a proactive approach with opportunities for growth, licensing assistance, and a rewarding career in a supportive, team-driven environment.