Account Manager - Growth & Customer Success

Tom Pelham; Ann Arbor (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tom Pelham - State Farm Agent is seeking an Account Manager in Ann Arbor, MI to enhance daily operations, grow the agency, and build meaningful customer relationships. You will act as a liaison between customer needs and agent office departments, promoting relevant insurance products and services.

The role focuses on developing client relationships, conducting policy reviews, and driving retention while meeting sales targets in a full-time capacity in Ann Arbor.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Experience in insurance sales/account

Leadership

Sales targets

Sales conversations

Job description

Tom Pelham - State Farm Agent is seeking an Account Manager in Ann Arbor, MI to enhance daily operations, grow the agency, and build meaningful customer relationships. You will act as a liaison between customer needs and agent office departments, promoting relevant insurance products and services.

The role focuses on developing client relationships, conducting policy reviews, and driving retention while meeting sales targets in a full-time capacity in Ann Arbor.