Account Manager: Fast-Track to Leadership

Rent-A-Center, Inc.; Hammond (LA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical/dental/vision insurance

401(k) with company match

FSA/HSA

Job summary

Rent-A-Center is seeking an Account Manager in Hammond, LA to oversee rental accounts, deliver outstanding customer service, drive account performance, and coordinate deliveries and pickups.

The role is full-time and on-site, involving early-stage collections, building relationships with customers, and contributing to sales growth. It offers pathways for growth from within and a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager in Hammond, LA to oversee rental accounts, deliver outstanding customer service, drive account performance, and coordinate deliveries and pickups.

The role is full-time and on-site, involving early-stage collections, building relationships with customers, and contributing to sales growth. It offers pathways for growth from within and a collaborative team environment.