Account Manager – Fast-Track to Leadership & Growth

Rent-A-Center; Danbury (CT); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

401(k) match

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life & disability

HSA/FSA

Job summary

Rent-A-Center is seeking an Account Manager in the United States to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive sales with new rental agreements. You will perform deliveries, pickups, and follow-ups while maintaining showroom standards and strong customer relationships.

This role involves early-stage collections, maintaining account health, and adhering to RAC safety and operational guidelines in a high-volume retail environment.

Qualifications

• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Driving

Time management

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager in the United States to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive sales with new rental agreements. You will perform deliveries, pickups, and follow-ups while maintaining showroom standards and strong customer relationships.

This role involves early-stage collections, maintaining account health, and adhering to RAC safety and operational guidelines in a high-volume retail environment.