Account Manager: Fast Growth, Weekly Pay & Benefits

Rent-A-Center; Scranton (Lackawanna County); On-site; USD 2,204,000 - 2,225,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Job summary

Rent-A-Center in Scranton is seeking an Account Manager to oversee a portfolio of rental accounts, drive collections, and deliver exceptional customer service. This role requires strong communication, the ability to handle deliveries and pickups, and maintaining store standards.

The position offers opportunities for growth within a company known for promoting from within and a schedule including full-time hours with weekends. Prior driving and customer service experience is a plus.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication

Customer Service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Scranton is seeking an Account Manager to oversee a portfolio of rental accounts, drive collections, and deliver exceptional customer service. This role requires strong communication, the ability to handle deliveries and pickups, and maintaining store standards.

The position offers opportunities for growth within a company known for promoting from within and a schedule including full-time hours with weekends. Prior driving and customer service experience is a plus.