Account Manager – Experiential

Jobtailor; North Carolina; On-site; USD 55,000 - 85,000; Full time

Job summary

Breakaway 360 is seeking an experienced Account Manager to serve as the day-to-day partner for assigned clients and brand partners, ensuring clear communication and timely execution of campaigns.

You will coordinate experiential marketing programs, manage budgets, vendor partners, and cross-functional teams to deliver on objectives and creative vision. Occasional travel and weekend events are required as you drive growth across Breakaway business units.

Qualifications

• Three to five years of experience in account management, client services, experiential marketing, event marketing, or brand activation.
• Experience supporting client relationships and executing campaigns for established brands.
• Experience within music, entertainment, lifestyle, sports, or youth culture is strongly preferred.
• Working knowledge of live event production, sponsorship activation, experiential marketing, and vendor coordination.
• Strong organizational and project-management skills with exceptional attention to detail.
• Excellent written, verbal, presentation, and client-service skills.
• Ability to manage multiple projects, clients, and deadlines simultaneously.
• Confidence working across creative, production, operations, and finance teams.
• Willingness to travel and work onsite at events, including occasional evenings and weekends.
• Comfort working in an entrepreneurial environment where priorities and responsibilities may evolve as the business grows.

Responsibilities

• Serve as day-to-day contact for assigned clients; escalate to Account Director as needed.
• Build trusted client relationships via clear communication, responsiveness, and follow-through.
• Support development and execution of experiential marketing plans aligned with client objectives.
• Prepare client presentations, proposals, pitch materials, status reports, meeting agendas, and post-event recaps.
• Maintain regular client communication and track feedback, approvals, deliverables, next steps.
• Coordinate onsite, mobile, digital, and hybrid brand activations.
• Translate approved plans into detailed timelines, deliverables, and activation requirements.
• Manage logistics across campaigns and events; vendor coordination, staffing, production, onsite execution.
• Partner with creative, production, operations, marketing, and finance teams to meet budgets.
• Identify project risks, timeline challenges, and operational issues; communicate solutions.
• Support onsite activation management as a client-facing event representative.
• Assist with post-event reporting, measurement, client recaps, and internal debriefs.
• Track project budgets, expenses, purchase needs, and financial deliverables; assist with reconciliations.
• Coordinate external vendors, production partners, contractors, and staffing agencies.
• Support key accounts spanning Breakaway 360, Breakaway Music Festival, and other units.
• Identify growth opportunities, support proposals and pitches, and help establish service offerings and processes.
• Document workflows, templates, and best practices; contribute to culture.

Skills

Account Management

Experiential Marketing

Project Management

Client Relationship Building

Event Production

Job description

• Serve as a day-to-day point of contact for assigned clients and brand partners, escalating strategic or sensitive matters to the Account Director as needed.
• Build trusted client relationships through clear communication, responsiveness, and consistent follow-through.
• Support the development and execution of experiential marketing plans aligned with client objectives and Breakaway 360’s creative vision.
• Prepare client presentations, proposals, pitch materials, status reports, meeting agendas, and post-event recaps.
• Maintain regular client communication and track feedback, approvals, deliverables, and next steps.
• Coordinate onsite, mobile, digital, and hybrid brand activations.
• Translate approved creative and strategic plans into detailed project timelines, deliverables, and activation requirements.
• Manage logistics across campaigns and events, including vendor coordination, staffing schedules, production needs, and onsite execution.
• Partner with creative, production, operations, marketing, and finance teams to deliver projects on time and within budget.
• Identify project risks, timeline challenges, and operational issues and communicate recommended solutions.
• Support onsite activation management as a client-facing event representative.
• Assist with post-event reporting, measurement, client recaps, and internal debriefs.
• Track project budgets, expenses, purchase needs, and financial deliverables; assist with reconciliations and flag variances.
• Coordinate external vendors, production partners, contractors, and staffing agencies.
• Support key accounts spanning Breakaway 360, Breakaway Music Festival, and other Breakaway business units.
• Identify growth opportunities, support proposals and pitches, and help establish service offerings and operational processes.
• Document workflows, templates, and best practices and contribute to a collaborative agency culture.

Requirements

• Three to five years of experience in account management, client services, experiential marketing, event marketing, or brand activation.
• Experience supporting client relationships and executing campaigns for established brands.
• Experience within music, entertainment, lifestyle, sports, or youth culture is strongly preferred.
• Working knowledge of live event production, sponsorship activation, experiential marketing, and vendor coordination.
• Strong organizational and project-management skills with exceptional attention to detail.
• Excellent written, verbal, presentation, and client-service skills.
• Ability to manage multiple projects, clients, and deadlines simultaneously.
• Confidence working across creative, production, operations, and finance teams.
• Ability to remain calm, resourceful, and solutions-oriented in fast-moving environments.
• Willingness to travel and work onsite at events, including occasional evenings and weekends.
• Comfort working in an entrepreneurial environment where priorities and responsibilities may evolve as the business grows.

Core Competencies

Demonstrates expertise in account management and experiential marketing, with a strong focus on client relationship building, project management, and event execution. Proficient in coordinating logistics and collaborating across creative, production, and finance teams to deliver successful brand activations.

Highest-signal resume keywords

• Account Management
• Experiential Marketing
• Project Management
• Client Relationship Building
• Event Production

ATS Optimization Keywords

Hard Skills

• Event Marketing
• Vendor Coordination
• Budget Tracking
• Campaign Execution
• Proposal Preparation
• Presentation Development
• Logistics Management
• Timeline Development
• Risk Identification
• Post-Event Reporting

Soft Skills

• Communication
• Organizational Skills
• Attention to Detail
• Problem-Solving
• Client Service

Industry Keywords

• Brand Activation
• Live Event Production
• Sponsorship Activation
• Music Industry
• Entertainment
• Lifestyle
• Sports
• Youth Culture