Account Manager, Event Solutions

Cvent; Utah; Remote; USD 60,000 - 75,000; Full time

Job summary

An established industry player in the event management sector is seeking a driven Account Manager to join their dynamic team. This role offers the opportunity to manage existing client accounts, identify new sales opportunities, and deliver exceptional service to ensure client satisfaction. With a culture that promotes agility and diverse perspectives, you will thrive in an environment that values entrepreneurial thinking. If you have a passion for relationship management and consultative selling, this position provides a platform to excel and make a significant impact within a leading technology provider.

Benefits

Competitive Benefits Package

Remote Work Flexibility

Qualifications

• 3+ years in a customer-facing, revenue-generating role.
• Strong multitasking skills in a dynamic environment.

Responsibilities

• Identify and close sales opportunities with clients.
• Collaborate with Sales and Client Services teams for customer satisfaction.

Skills

Verbal Communication

Written Communication

Relationship Management

Consultative Selling

Multitasking

Contract Closing

Operational Processes

Education

Bachelor's Degree

Tools

Salesforce.com

MS Office Suite

Job description

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Overview

Cvent is a leading meetings, events and hospitality technology provider with more than 4,800+ employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues, and destinations to help them grow their group/MICE and corporate travel business.

The DNA of Cvent is our people, and our culture emphasizes fostering intrapreneurship—encouraging employees to think and act like entrepreneurs, take action, embrace risk, and make decisions as if they founded the company. We promote agility and value diverse perspectives, ensuring a culture that celebrates differences and shared connections.

We have multiple openings for Account Managers in our Event Solutions division, primarily responsible for managing existing client accounts. If you applied or are interested in another division, please note those positions are currently filled.

In this role, you will identify and close sales opportunities with your managed clients, such as contract renewals, upsells, and cross-sells. You will also provide high-quality service, demonstrate solution-selling skills, and collaborate with Sales and Client Services teams to ensure customer satisfaction and meet sales targets.

Responsibilities

• Identify and close sales opportunities with clients, including renewals, cross-sells, and upsells.
• Present product and service information to corporate accounts.
• Develop and strengthen relationships with key decision-makers to grow business.
• Collaborate with Sales and Client Services teams to ensure customer satisfaction.
• Address and resolve customer issues within 24 hours.
• Call on existing clients to meet and exceed revenue goals.
• Develop targeted Key Accounts in North America and create action plans to penetrate these accounts.
• Set and pursue aggressive revenue goals per account.
• Forecast sales opportunities accurately via pipeline reports.
• Manage personal revenue pipeline to maximize business opportunities.
• Monitor and report sales activities.
• Perform additional duties as assigned.

Requirements

• Bachelor’s degree (strong academic performance preferred).
• Minimum 3 years of experience in a customer-facing, revenue-generating role (more experience is a plus).
• Ability to multitask and work in a dynamic, entrepreneurial environment.
• Knowledge across relationship management, consultative selling, product demos, contract closing, and operational processes.
• Excellent verbal and written communication skills.
• High computer literacy.
• Relevant experience might include selling CRM or CMS systems, ASP-based data systems, or Travel/Meeting Planning Services.
• Proficiency with MS Office Suite and Salesforce.com or similar CRM software.
• Experience in SaaS/technology/hospitality sales or account management is a plus.
• Experience in the Event Management industry is a plus.

Additional Information

This position is remote. The estimated base salary range is $60,000–$75,000 annually plus commission, depending on experience, knowledge, and location. We offer a competitive benefits package. Due to the remote nature, sponsorship is not available.