Account Manager (Entry Level)

Quagnito Solutions Pvt Ltd; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401k matching

Child-care benefits

TransPerks

Job summary

TransPerfect in Philadelphia, PA is seeking an Account Manager to develop new business relationships and serve as the first level of support to existing clients. This on-site role offers exposure to the language services and technology industry and a clear path for career growth.

You will manage client communications, negotiate rates, coordinate with production, and expand relationships with senior leadership.

Qualifications

• Excellent written and verbal English communication skills.
• Minimum Bachelor's degree or equivalent.
• Excellent problem solving and analytical skills.
• Strong interpersonal skills.
• Effective time management.

Responsibilities

• Develop prospective clients through internet research, referrals, directories and other sources.
• Foster and close new clients through referrals, cold calling, networking, and events.
• Grow new business from existing clients in collaboration with senior leadership.
• Negotiate rates and deadlines with clients.
• Educate clients about the translation process, rates, turnaround times and competition.
• Coordinate with production to ensure high-quality outputs and attention to detail.
• Follow up with clients to ensure satisfaction with delivery and service.
• Understand industries TransPerfect markets to and stay updated on industry leaders and events.
• Perform other special projects as required.

Skills

English communication

Problem solving

Analytical skills

Interpersonal skills

Time management

Education

Bachelor's degree or equivalent

Job description

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Account Manager

TransPerfect Philadelphia, PA United States (On-site)

About The Job

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!

So you like what you hear but haven’t worked in ‘language’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

That’s enough about us – what about you? We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

We have 90 offices worldwide but this particular opportunity is based in our Denver office. We offer career development and an attractive bonus plan and social events are organized frequently.

What You Will Be Doing

Position Summary: The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients

• Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
• Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
• Perform other special projects or duties when required

Required Skills

• Excellent written and verbal English communication skills
• Minimum Bachelor's degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management

Benefits

• medical, dental, and vision insurance
• 401k matching
• membership to child-care providers
• other TransPerks
• You even get your birthday off because let's face it, we're stoked that you were born

Why TransPerfect

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law