Account Manager (Enterprise)

Gh Logistics; San Antonio (TX); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Gh Logistics is seeking an Enterprise Account Manager to own major dedicated freight accounts end to end, overseeing preload operations and trailer pool health. You will manage service metrics, carrier compliance and recovery, building strong relationships with customer transportation contacts and facility leadership.

In this in-office role, you’ll identify issues before they impact performance and collaborate with Operations, Sales, Maintenance and leadership to drive growth and improvements

Qualifications

• Experience managing dedicated freight and high-volume accounts.
• Experience owning enterprise transportation accounts end to end.
• Understanding of trailer pool operations and dock assignments.
• Ability to identify performance trends and resolve operational problems.

Responsibilities

• Manage enterprise transportation accounts from daily execution through long-term performance.
• Own freight coverage, on-time delivery, service metrics and carrier compliance.
• Monitor carrier performance, detention submissions and accountability.
• Oversee trailer pool health, dwell time and drop-yard discipline.
• Build relationships with customer contacts and facility leadership.
• Act as primary contact for operational concerns and opportunities for growth.
• Collaborate across Operations, Sales, Maintenance and leadership to improve performance.

Skills

Dedicated freight management

High-volume accounts

Preload operations

Drop-and-hook familiarity

Carrier sales knowledge

Account management

Performance trend analysis

Proactive problem solving

Six-day work week availability

Job description

Job description:About GH LogisticsGH Logistics is a national asset-based transportation and supply chain company managing a large trailer fleet and serving customers across the United States. We specialize in high-volume, time-sensitive freight operations where strong execution, trailer utilization, carrier performance, and customer relationships are critical.We are seeking an experienced Enterprise Account Manager to take ownership of major dedicated freight accounts and preload operations from end to end.What You'll DoManage multiple enterprise transportation accounts from daily execution through long-term account performance.Own freight coverage, on-time delivery, service metrics, carrier compliance, and recovery.Monitor and improve carrier performance, including tracking compliance and proof-of-delivery requirements.Manage trailer pool health, including serviceable equipment, out-of-service limits, dwell time, and drop-yard discipline.Oversee detention submissions, performance issues, and carrier accountability.Build strong relationships with customer transportation contacts and facility leadership.Serve as the primary point of contact when customers or facilities have operational concerns.Identify service issues before they impact account performance.Support new freight opportunities, account expansion, and additional dedicated lanes.Work cross-functionally with Operations, Sales, Maintenance, and leadership to improve account performance.What We're Looking ForRequired:Experience managing dedicated freight, high-volume transportation accounts, preload operations, or drop-and-hook supply chains.Strong carrier sales and freight coverage knowledge.Experience owning enterprise or institutional transportation accounts end to end.Understanding of trailer pool operations, dock assignments, dwell management, drop yards, and equipment availability.Strong customer relationship and account-management skills.Ability to identify performance trends and resolve operational problems proactively.Availability to work Monday through Saturday.Preferred:Experience managing trailer pools or drop-and-hook operations at customer facilities.Experience with real-time freight tracking and TMS platforms.Experience managing complex, time-sensitive transportation accounts.Schedule & TravelThis is an in-office position and operates on a six-day schedule, Monday through Saturday. Occasional travel may be required to other GH Logistics locations or customer facilities based on operational needs. Company-required travel expenses are fully covered.CompensationBase Salary: $80,000 per yearThis position also includes a performance component tied to execution, customer relationships, operational discipline, and new freight development.Join GH LogisticsWe're looking for someone who understands that enterprise account management in transportation means more than answering emails. You should know your operation, know your customers, catch problems early, hold partners accountable, and take ownership from start to finish.GH Logistics is an Equal Opportunity Employer.Benefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceApplication Question(s):Please explain your experience managing dedicated freight, enterprise transportation accounts, or preload operations.Describe an enterprise or transportation account you personally managed from end to end. What were your daily responsibilities?Describe your experience managing trailer pools, drop-and-hook operations, dwell time, equipment utilization, or dock assignments.Why do you believe you would be a good fit for this role? Please explain how your previous experience, skills, and knowledge of transportation and logistics would help you succeed in this position.Work Location: In person