Account Manager-Employee Benefits

Lockton; St. Louis (MO); On-site; USD 55,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager in Employee Benefits. This role involves building strong client relationships, managing marketing and servicing needs, and ensuring compliance with industry regulations. As part of a vibrant team, you will engage with clients to exceed expectations and contribute to the growth of the Employee Benefits Practice. With a focus on collaboration and innovation, this position offers a competitive salary and the potential for performance bonuses, making it an exciting opportunity for those looking to advance their careers in a supportive environment.

Qualifications

• 3-7 years of client services experience in the Employee Benefits space.
• Proficiency in Microsoft Office Suite and strong communication skills.

Responsibilities

• Handle servicing and marketing needs for clients in Employee Benefits.
• Compile exposure information and request quotes from carriers.
• Collaborate with Producers and Accounting to manage billing.

Skills

Client Services Experience

Communication Skills

Microsoft Office Suite

Knowledge of Industry Trends

Education

Bachelor’s Degree in Business Administration

Job description

Join to apply for the Account Manager-Employee Benefits role at Lockton

Responsibilities

Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space, committed to building relationships, exceeding client expectations, and advancing our Employee Benefits Practice. As an Account Manager, you will handle servicing and marketing needs for Lockton clients, focusing on marketing, claims, and administration of your designated book of business.

1. Respond to client inquiries, document communications, issues, and resolutions.
2. Support the implementation of new coverage lines by setting up accounts, gathering documentation, and reviewing plan details with clients and carriers.
3. Compile exposure information, including loss-run schedules and client stratifications.
4. Request and collect quotes (new and renewal) from carriers.
5. Audit quotes, binders, and endorsements; request necessary changes.
6. Process audits and prepare analysis for clients.
7. Receive policies, update, and verify completeness.
8. Update specifications, applications, and summaries during the policy year.
9. Monitor receipt of quotes from carriers and negotiate as needed.
10. Bind coverage under supervision of the Unit Manager/Account Executive.
11. Notify clients of changes affecting premiums or coverage.
12. Gather information for new business opportunities.
13. Input client data accurately into management systems.
14. Prepare materials for client presentations and meetings.
15. Create and send compliance communications.
16. Issue and process client invoices.
17. Collaborate with Producers and Accounting to manage billing and collections.
18. Research industry trends and regulations.
19. Perform other duties as assigned.

Compensation and Benefits

Lockton offers competitive pay and benefits, complying with relevant pay transparency laws. The salary varies based on education, skills, experience, and location. The role may include an annual performance bonus based on organizational and individual contributions. Explore Lockton Benefits Offerings.

Qualifications

• Bachelor’s Degree in Business Administration or related field, or equivalent experience.
• Three to seven years of client services experience.
• Proficiency in Microsoft Office Suite.
• Strong communication skills.
• Knowledge of industry trends and regulations.
• Ability to complete required continuing education.
• Availability for meetings and training sessions.
• Ability to maintain confidentiality and work efficiently under deadlines.
• Willingness to travel as needed.
• Legal eligibility to work in the U.S.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Insurance