Account Manager, eBay

Solera Corporation; Northern (KY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Solera Corporation seeks an eBay Growth Advisor to drive growth, retention, and account health for Hollander’s eBay program sellers. You will optimize marketplace performance as a subject matter expert on eBay Parts & Accessories and the eLINK listing platform.

Collaborate with Sales, Product, Technical Support, Marketing, and eBay Motors teams to achieve measurable revenue growth and seller success. Remote US role with potential travel for events.

Qualifications

• Bachelor’s degree preferred; equivalent work experience may be considered.
• 2–4 years in account management, sales, ecommerce, or marketplace environments.
• Strong written and verbal communication for diverse audiences.
• Experience with marketplace platforms and data-driven growth strategies.
• Automotive services industry experience is highly preferred.

Responsibilities

• Manage a portfolio of eBay sellers focusing on GMV growth and retention.
• Monitor seller health metrics and mitigate churn with improvement plans.
• Lead onboarding and training for new sellers.
• Troubleshoot listing, compliance, and eLINK issues with cross-functional teams.
• Provide marketplace insights and product feedback to stakeholders.
• Travel up to 30% for customer visits and events.

Skills

Account management

Sales

Ecommerce

Data analysis

Communication

Training

Education

Bachelor's degree (preferred)

Equivalent experience

Tools

Excel

Word

PowerPoint

Outlook

Job description

## Account Manager, eBayApply: Virtual US: Full time: Posted Today: JR-019683**eBay P&A Growth Advisor****Job Locations** US-Remote**FLSA Status** Non-Exempt**Type** Regular Full-Time**Mission:**The eBay Growth Advisor is responsible for driving growth, retention, and account health for Hollander’s eBay Program sellers. As a subject matter expert on eBay Parts & Accessories and Hollander’s eLINK listing platform, the role works directly with sellers to optimize marketplace performance, address operational barriers, and ensure accounts meet platform standards. The eBay Specialist collaborates with clients and cross functional teams including Sales, Product, Technical Support, Marketing, and the eBay Motors team to drive measurable transactional revenue growth and long-term seller success.**Key Responsibilities*** Manage a portfolio of eBay sellers, focused on GMV growth, retention, listing quality, and overall marketplace performance.* Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends, proactively engaging at-risk accounts to mitigate churn and drive improvement plans.* Lead onboarding and training initiatives for new sellers to ensure successful ramp-up and sustained marketplace performance.* Troubleshoot listing, compliance, and eLINK integration issues, collaborating with Product, Development, and Technical Support teams to resolve escalations efficiently.* Serve as the voice of the customer by providing feedback, marketplace insights, and product recommendations to the eBay Sales Manager and cross-functional stakeholders.* Partner with Sales to provide product expertise, collateral, and eLINK demos.* Support email communication initiatives, including performance alerts, reactivation campaigns, and account health outreach* Represent Hollander-Solera as an eBay subject matter expert at industry events, trade shows, panels, and educational sessions, reinforcing strategic relationships with eBay Motors and industry stakeholders.**Qualifications:*** Bachelor’s degree preferred; equivalent work experience will be considered.* 2-4 years of experience in account management, sales, ecommerce, or marketplace environments (eBay, Amazon, Shopify, etc).* Strong written and verbal communication skills, with the ability to present, train, and engage effectively with diverse audiences.* Strong analytical and reporting skills, with the ability to interpret seller performance data and translate insights into actionable growth strategies.* Demonstrated ability to manage multiple accounts and priorities in a fast-paced, performance-driven environment.* Experience in the automotive services industry is highly preferred (recycling, collision repair, estimating, insurance).* Hands-on experience with marketplace listing management, including inventory optimization, pricing strategy, and performance monitoring.* Experience with troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms.* Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.* Ability to travel approximately 30% as required for customer visits and industry events. *It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.*