Account Manager (Directories and Digital Advertising)

Internet Brands; Seattle (WA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

3 weeks paid vacation

Medical, dental, and vision benefits

401(k) plan with company match

Company-paid ORCA card

Dog-friendly office

Casual dress attire

Job summary

Internet Brands’ Avvo division in Seattle seeks a driven Account Manager to nurture long-term client relationships and advocate for clients across Avvo’s advertising portfolio.

You will manage 350–450 clients, drive revenue through upsell opportunities, and provide strategic marketing guidance to optimize client profiles and campaigns. A bachelor’s degree and CRM experience are preferred.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience using Salesforce or CRM systems.
• Strong written and verbal communication skills.

Responsibilities

• Manage an average of 350-450 clients, delivering high-level sales and service.
• Grow a book of business through up-selling and cross-selling Avvo products.
• Provide strategic marketing advice to optimize client profiles and advertising.

Skills

Written communication

Verbal communication

Time management

Attention to detail

Fearless

Coachable

Competitive

Positive attitude

Education

Bachelor’s degree or equivalent work experience

Tools

Salesforce

Job description

Compensation: Starts at $24.04/hour + uncapped commission

Office Location: Seattle, WA

Travel Required?: No, 100% desk-based inside account management (No client visits or field travel)

Role Type: Account Management & Upsell Sales (Sales-focused, not pure customer service)

Vertical: Legal Marketing

Business Unit: Martindale-Avvo

At Martindale-Avvo, we're more than just a company – we're a dynamic team driven by a passion for innovation and excellence in the legal industry. As a leading provider of legal marketing solutions, we empower attorneys to put their best firm forward and connect with clients at their point of need. We are forward-thinkers, creatives, and industry experts who are dedicated to revolutionizing the way attorneys navigate the digital landscape. With a rich heritage spanning decades, we've cultivated a culture of collaboration, growth, and continuous learning.

When you join Martindale-Avvo, you become part of a diverse community united by a shared commitment to excellence. We value integrity, accountability, and a relentless pursuit of success. Join us and be part of a team that's shaping the future of legal marketing.

Account Manager

Avvo is seeking a driven, self-starting Account Manager to further develop our client services and supporting functions. Our Account Managers are responsible for developing long-term relationships with key legal clients, advocating on their behalf and fostering their success using Avvo’s existing advertising websites and other products.

What You Will Do In This Role:

• Manage an average of 350-450 clients while providing the highest level of sales and support.
• Maximize and grow a book of business with target opportunities for up-selling and cross-selling additional Avvo products and services.
• Provide strategic consultative marketing advice while assisting clients in the optimization of their Avvo profile and advertising.
• Responsible for outselling cancellations with active clients as this is a sales role.
• Ability to analyze and interpret data such as performance metrics and historical trends.
• Maintain existing relationships with a focus on continuously building new business for Avvo.
• Advocate on behalf of and assist all Avvo customers to the highest degree.
• Meet and exceed revenue monthly sales quotas.

What To Bring:

• Bachelor’s degree or equivalent work experience preferred.
• Ability to provide professional written and verbal communication.
• Working knowledge of Google Suite and other technical suites is a plus.
• Experience with Salesforce or CRM.
• Strong organizational, attention to detail and time management skills are a MUST!
• We value individuals that are fearless, coach-able, competitive and arrive at Avvo each day with a positive attitude.

Benefits To Help You Balance Your Life

Free snacks and drinks are great (we have that), but we want our employees to be healthy, have time to unwind, and pursue their passions. We value your personal time as much as you do.

• 3 weeks paid vacation, sick days and paid holidays
• Medical, dental, and vision benefits
• 401(k) plan with a company match
• Company-paid ORCA card
• Accessible and transparent leadership team
• Employee recognition programs
• Dog-friendly office
• Casual dress attire

This is a base + commission role with a base that starts at $50k.

About Internet Brands:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.