Account Manager/Director

ONEOK, Inc.; Tulsa (OK); Hybrid; USD 124,000 - 186,000; Full time

Job summary

ONEOK, Inc. is seeking a senior professional to manage and grow customer relationships for the Refined Products Galena Park Terminal. The role focuses on developing new business, marketing terminal services, and driving project opportunities such as expansions and efficiency improvements.

The ideal candidate has 5–10+ years in midstream, operations, or commercial roles and excels at negotiations, economic modeling, and cross-functional collaboration with internal teams and customers.

Qualifications

• 5+ years in midstream asset operations, engineering, scheduling, or commercial roles preferred.
• Experience with customer communication, negotiations, economic modeling, or asset marketing preferred.
• Bachelor's Degree or equivalent in finance, accounting, engineering, business management, or related field

Responsibilities

• Manage existing customer relationships and develop new customers for Refined Products Galena Park Terminal.
• Market terminal services and develop projects including expansions, connectivity, and efficiency improvements.
• Lead complex negotiations with customers and prepare economic models and analyses to evaluate opportunities.
• Coordinate with marine logistics, engineering, operations, accounting, and other stakeholders on contracts and operations.
• Develop contracts, proposals, and correspondence to support business development

Skills

Customer relationships

Contract negotiation

Economic modeling

Market development

Communication skills

Education

Bachelor's degree

Job description

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

Job Profile Summary

This position will be responsible for the management of existing customer relationships, new customer origination, marketing of terminal services, and development of projects for the Refined Products Galena Park Terminal. The development of projects include terminal expansion opportunities, new connectivity, and/or terminal efficiency projects. An emphasis on collaboration, internal and external communication, finding creative solutions, and a focus on excellent customer service is desired. Maintaining existing customer relationships and developing prospective customer relationships are critical components of the role.

A prior background in midstream asset operations, engineering, scheduling, and/or commercial with 5-10+ years of experience is preferred. Also, experience with customer communication, negotiations, economic modeling, or asset marketing is preferred. Come join a team that is motivated, hardworking, and driven to go above and beyond.

Essential Functions and Responsibilities

Understanding the asset’s Profit and Loss statements

Research and evaluate existing contracts to determine profitability and potential liabilities

Identify and evaluate storage and/or throughput opportunities that support strategic business plans

Lead responsibilities in complex negotiations with potential and existing customers

Develop relationships with potential customers and maintain effective customer relations with existing customer base

Participate in development of projects to support business strategies

Prepare economic models, perform calculations, and conduct analyses to evaluate new terminal connectivity, optimization, and organic growth projects

Develop contacts with multiple players within the Refined Products value chain (refiners, marketers, traders, suppliers, c-stores) to gather information about new or existing business prospects

Evaluate the information gathered from research work to determine its applicability to our business operations and utilize this information to help formulate our overall strategic business plans

Research industry publications to evaluate and monitor customers and competitors and explore potential new business development opportunities in our core area of operations

Interact and coordinate with marine logistics, engineering, operations, contract administration, accounting, liquids marketing, asset integrity, and other stakeholders regarding current contracts and operations as well as future opportunities

Develop, interpret, and/or prepare information and correspondence including but not limited to:

Policies and Procedures

Contracts and Agreements

Internal and External Correspondence

Proposals to Customers

Projects and Business Development

Understand asset performance to identify business drivers, trends, and forecast future terminal revenues

Understand existing contracts and work with logistics and accounting to ensure accurate billing

Obtain a working understanding of marine logistics to help speak to customer concerns or operational items and identify opportunities to optimize business flow

Education

• Bachelor's Degree or equivalent formal education to include a combination of courses such as finance, accounting, engineering, business management, or job-related experience

Work Experience

5 or more years related work experience in the energy sector preferred

1-3 years related work experience in marketing and/or business development role preferred

Experience and/or knowledge including but not limited to:

Contract Negotiation

Contract Analysis

Economic Analysis

Research Skills

Communication Skills

Experience analyzing data with a strong business acumen

Experience researching, analyzing, and resolving issues and/or questions concerning contracts, agreements, regulations, policies, and procedures

Experience developing and preparing contracts, agreements, reports, presentations, policies, procedures, and correspondence applicable to position

Experience reading and interpreting reports, correspondence, industry publications, contracts, and computer manuals and printouts

Experience interacting, advising, negotiating, and communicating effectively

Knowledge, Skills and Abilities

Ability to: understand tariff and regulatory obligations as applicable to the position

Ability to: apply math, algebraic formulas, statistics applicable to position, and economic models

Ability to: communicate and/or exchange information or instruction

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

Walking: Moving about on foot (Frequently)

Sitting: Remaining in a seated position (Constantly)

Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

Climbing: Ladders, Stairs (Occasionally)

Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

Crawling: Moving about on the hands and arms in any direction (Occasionally)

Reaching: Extending hands and arms in any direction (Constantly)

Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

Hearing: Perceiving the nature of sound by the ear (Frequently)

Tasting/Smelling: (Occasionally)

Near Vision: Clarity of vision at 20 inches or less (Constantly)

Far Vision: Clarity of vision at 20 feet for more (Frequently)

Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

Well lighted, climate controlled areas (Constantly)

Frequent repetitive motion (Constantly)

CRT (Computer Monitor(s)) (Constantly)

Travel

• Travel to office facilities and other company locations required

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [e-mail] or call 1-855-663-6547.

Expected Salary Range

$124,000.00 - $186,000.00

At ONEOK (NYSE: OKE), we deliver energy products and services vital to an advancing world. We are a leading midstream operator that provides gathering, processing, fractionation, transportation, storage and marine export services. Through our approximately 60,000-mile pipeline network, we transport the natural gas, natural gas liquids (NGLs), refined products and crude oil that help meet domestic and international energy demand, contribute to energy security and provide safe, reliable and responsible energy solutions needed today and into the future. As one of the largest integrated energy infrastructure companies in North America, ONEOK is delivering energy that makes a difference in the lives of people in the U.S. and around the world.