Supervisor - Area Operations

ONEOK Services Company LLC; El Dorado (KS); On-site; USD 108,000 - 162,000; Full time

Job summary

ONEOK Leads and directs the activities of Operators across local and remote pipeline terminals, championing safety, compliance and OMS while coordinating product movements with interconnecting pipelines and carriers.

This role requires 6–10 years in terminal or pipeline operations, strong leadership, and the ability to manage budgets, training, and regulatory requirements, with travel to Tulsa and other locations as needed.

Qualifications

• High School Diploma required; Bachelor's Degree preferred.
• 6–10 years related work experience in terminal or pipeline operations.
• Ability to lead a team and manage safety, compliance and OMS.

Responsibilities

• Lead OMS-compliant work group and ensure continuous compliance.
• Develop emergency preparedness and response protocols.
• Provide leadership, coaching, and performance reviews for staff.
• Manage operating costs and budget variances.
• Coordinate cross-functional teams and external agencies.

Skills

Leadership

Safety culture

Compliance

Communication

Team supervision

Emergency response

Education

High School Diploma

Bachelor's Degree preferred

Job description

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

Leads and directs the activities of Operators. Champions safety, compliance and OMS efforts within the area. Coordinates product movements and mainline operations with interconnecting pipeline companies and carriers. Reviews, develops and manages plans and projects to accomplish business objectives. Reviews and approves expenditures and invoices. Coordinates the work of subject matter experts, contractors and suppliers to accomplish business objectives.

Job Profile Summary

Organize, schedule, and direct the operational activities at local and remote refined product and/or crude products pipeline terminal(s) and/or station(s) for the assigned area. Ensure company business objectives are met. Oversee and manage the following areas: terminal and station operations and/or maintenance, environmental and regulatory compliance, OMS, and other company policy compliance, emergency preparedness and response, employee training and safety, and cost management. Assignments are received in the form of functional/departmental/regional objectives and goals. Consistently exercises independent judgment and applies knowledge/experience in the area of expertise to determine the proper process by which to meet goals/objectives. Provides supervision to a group of employees who perform the exempt-level tasks and/or the same, or similar non-exempt level tasks. Administers direction within the latitude of established company policies. May be required to be actively involved with projects to meet schedules or project deadlines. Work is measured by the overall completion of objectives. Has the authority to hire, terminate, discipline, or recommend changes within the workgroup. Work is typically of diverse scope where analysis of a situation or data requires an evaluation of a variety of factors to establish a course of action. May recommend modifications or improvements to operating policies/procedures. Erroneous judgments/recommendations/decisions or failure to achieve results typically result in serious delays to schedules and may result in considerable expenditures of time, human resources, and funds to rectify.

Essential Functions and Responsibilities

• Compliance to ONEOK Management System (OMS): Lead the work group in full compliance with OMS. Identify and correct areas of non-compliance. Develop and execute methods and processes for developing the knowledge and culture of the workgroup and verification protocols to ensure full and continuous compliance with OMS.
• Create and champion a safety culture. Develop emergency preparedness and response protocols.
• Leadership: Lead the workgroup with a focus on system-wide solutions. Communicate often with direct reports to ensure understanding of expectations. Complete employee performance appraisals. Support, coach, and develop employees. Communicate often with direct reports to ensure understanding of expectations, what success looks like and grow their capabilities.
• Procedural/Process Discipline: Consistently follow and train personnel on all established operating standards, processes, policies, procedures, and the collective bargaining agreement (if applicable). Mentor and counsel employees and discipline employees as necessary. Develop and foster relationships and partner with internal functional groups (e.g., Tech Services, Commercial, Human Resources, Training, Quality Control, etc.) and external agencies (LEPCs, PHMSA, EPA, etc.) to accomplish projects or goals.
• Performance Metrics/Operational Excellence: Effectively manage performance regarding equipment reliability, accurate product measurement, inventory management, rack/dock reliability (if applicable) and product quality within established standards. Identify, evaluate and develop opportunities to improve the efficiency and effectiveness of operations, assets and established work practices. Periodically assess organizational needs, capabilities and workloads and make necessary adjustments.
• Cost Management: Accurately forecast expenses and meet or under-spend operating expense plan. Manage overtime expenses. Manage plans and expenditures to meet budgetary commitments. Review and approve expenditure requests. Produce budget variance reports and forecasts when requested. Assist in developing annual expense and capital budgets. Responsibilities may include Department of Transportation (DOT) covered functions, including operations, maintenance, or emergency response on a pipeline. Job duties also require the employee to be alert and respond immediately to dangerous or hazardous conditions, and where impaired performance, or failure to follow safety precautions, could result in serious injury or property damage.

Education

High School Diploma required Bachelor's Degree preferred

Work Experience

6 - 10 years related work experience years' experience in the operation of terminals or pipelines preferred

Knowledge, Skills and Abilities

• Ability to: communicate effectively orally and in writing in English
• Ability to: communicate effectively with supervisors, co-workers, and internal and external customers
• Ability to: work in stressful and changing environmental conditions (conditions as noted above)
• Ability to: work under time pressure, tight deadlines, and interruptions
• Ability to: use a personal computer with the Windows® operating system to complete timesheets, send and receive e-mail, and access information posted on the Company’s intranet
• Ability to: operate a multi-line phone system
• Ability to: follow instructions or standard procedures
• Ability to: compile and/or examine information and select the best action from defined alternatives
• Ability to: organize and/or analyze information and identify solutions from a range of alternatives
• Ability to: deal with complex issues which require substantial analysis or independent judgment

Licenses and Certifications

None required

Strength Factor Rating - Physical Demands/Requirements

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
• Walking: Moving about on foot (Frequently)
• Sitting: Remaining in a seated position (Constantly)
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
• Climbing: Ladders, Stairs (Occasionally)
• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
• Crawling: Moving about on the hands and arms in any direction (Occasionally)
• Reaching: Extending hands and arms in any direction (Constantly)
• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
• Hearing: Perceiving the nature of sound by the ear (Frequently)
• Tasting/Smelling: (Occasionally)
• Near Vision: Clarity of vision at 20 inches or less (Constantly)
• Far Vision: Clarity of vision at 20 feet for more (Frequently)
• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

Employee is subject to inside environmental conditions

Travel

Travel in assigned area of responsibility required. Some travel to Tulsa and additional locations required. Driving Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

Equal Opportunity Employer

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK. ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [e-mail] or call 1-855-663-6547.

Expected Salary Range

$108,000.00 - $162,000.00

Company Overview

At ONEOK (NYSE: OKE), we deliver energy products and services vital to an advancing world. We are a leading midstream operator that provides gathering, processing, fractionation, transportation, storage and marine export services. Through our approximately 60,000-mile pipeline network, we transport the natural gas, natural gas liquids (NGLs), refined products and crude oil that help meet domestic and international energy demand, contribute to energy security and provide safe, reliable and responsible energy solutions needed today and into the future. As one of the largest integrated energy infrastructure companies in North America, ONEOK is delivering energy that makes a difference in the lives of people in the U.S. and around the world.