Account Manager: Customer Care & Growth (Full-Time)

The Juris Agency; Dayton (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Job summary

Annie Spitzer Farmers Insurance Agency in Dayton, Ohio, seeks a full-time Account Manager to maintain strong customer relationships and support growth. You will manage policy changes, handle claim calls, and ensure accurate documentation using our systems.

The ideal candidate demonstrates excellent communication, a positive attitude, and a willingness to learn. We offer a friendly team, daytime schedule, and opportunities to develop sales and service skills.

Qualifications

• Willing to learn and be coachable.
• Upbeat, positive attitude.
• Excellent communication and interpersonal skills.
• Strong work ethic and leadership.
• Willing to learn insurance concepts.

Responsibilities

• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Document each customer contact in eAgent.
• Take premium payments from customers.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.

Skills

Communication skills

Multitasking

Leadership

Closing skills

Willingness to learn

Customer service

Job description

Annie Spitzer Farmers Insurance Agency in Dayton, Ohio, seeks a full-time Account Manager to maintain strong customer relationships and support growth. You will manage policy changes, handle claim calls, and ensure accurate documentation using our systems.

The ideal candidate demonstrates excellent communication, a positive attitude, and a willingness to learn. We offer a friendly team, daytime schedule, and opportunities to develop sales and service skills.