Account Manager- Corpus Christi

Refined Technologies, Inc.; Corpus Christi (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Refined Technologies, Inc. is seeking an Account Manager for the Rizon program in Corpus Christi to oversee a semi-dedicated client and ensure safe, effective, and economical use of treatment chemicals and equipment in refineries and terminals.

The role involves leading field service teams, coordinating with supply chain, developing client relationships across maintenance, operations, and engineering, and delivering quarterly reviews with KPI and safety metrics.

Qualifications

• Minimum 5 years process engineering or operations in a refinery or chemical plant.
• Proficient with MS Office (Word, Excel, PowerPoint).
• Familiarity with refinery/chemical plant operations.
• Ability to lead a team.
• Familiarity with RTI technologies.
• Clear and effective communication.
• Ability to manage multiple activities simultaneously.
• Comfortable meeting with client leadership.
• Perform field service and lab testing.

Responsibilities

• Manage chemical programs to maximize safety, reliability, and profitability for customers.
• Implement performance management tools, set targets, monitor contingency plans.
• Conduct routine service visits and lab/field testing per contract; generate reports.
• Assist with technical issues and drive product/process improvements.
• Oversee Account Representatives and Service Technicians.
• Coordinate with Supply Chain on chemical orders and on-site inventory.
• Build relationships with clients’ maintenance, operations, engineering, and turnaround teams.
• Utilize Rizon App, iView, and other tools to train refining companies.
• Host quarterly business review meetings with stakeholders to discuss safety, value-added projects, KPIs, and financials.
• Generate data analysis on program performance and identify growth opportunities.
• Maintain quality of Rizon-owned equipment.
• Coordinate with Regional Business Director on chemistry, service needs, and presentations.

Skills

Process engineering

Operations

MS Office

Team leadership

RTI technologies

Communication

Multi-tasking

Client meetings

Field testing

Job description

Account Manager – Rizon

Location: Corpus Christi, TX

Job Type: Full-time

This role will be responsible for a semi‑dedicated customer to ensure treatment chemicals and equipment are used effectively, economically, and safely in refineries, petrochemical plants, and terminals while exemplifying RTI’s mission and core behaviors.

Duties & Responsibilities

• Manage chemical programs to maximize the safety, reliability, and profitability of our customers’ assets.
• Implement performance management tools, set targets, and monitor the contingency plan for each application.
• Routine service visits and lab/field testing as outlined in the customer contract to ensure KPI’s are being met, generate service reports, and maintain inventory records.
• Assist with technical issues and make improvements in products, processes, and procedures.
• Oversee Account Representatives and Service Technicians.
• Coordinate with Supply Chain on the order and delivery of chemicals to maintain adequate on‑site inventory levels.
• Develop relationships and regularly interface with clients’ maintenance, operations, engineering, and turnaround teams.
• Utilize digital tools such as Rizon App, iView, or any other digital tool to effectively communicate and train refining companies on their purpose.
• Host quarterly business review meetings with key stakeholders to review safety performance, value‑add projects, KPI’s, and financials.
• Generate data analysis on program performance.
• Look for value‑added growth opportunities.
• Maintain the quality of Rizon owned equipment.
• Coordinate with Regional Business Director for:
  • Chemistry selection
  • Service requirements
  • Presentations
• Review and approve team vacation requests, expense reports, stipends, etc.
• Challenge team with new responsibilities and continuing education.
• Serve as a lead for training.
• Evaluate safety performance of direct reports regularly.
• Ensure that effective JSAs are completed and reviewed.
• Provide onsite safety liaison for projects in his/her control.
• Complete incident reports and participate in cause findings and corrective action.
• Communicate weekly and incidental safety briefs with direct reports.
• Communicate all safety notifications upward and downward through his/her organization.

Requirements

Minimum Qualifications

• A minimum of five years process engineering or operations at a refinery or chemical plant.
• Highly proficient in the use of MS Office (Word, Excel, PowerPoint).
• Must be familiar with operations of refineries or chemical plants.
• Confidently lead a team.
• Become familiar with RTI technologies.
• Communicate clearly and effectively.
• Efficiently and effectively handle multiple activities at one time.
• Be comfortable meeting with client leadership.
• Perform field service/lab testing.

Duration of Work Hours

• Typically, 9‑hour workdays from 8:00 AM to 5:00 PM (including 1 hour for lunch) that may extend up to 12+ hours if an emergency need exists.
• As needed based on contract scope, but normally 5 days on‑site per week (Monday–Friday).
• Weekend coverage as needed.
• Night shift as needed.

Working Conditions

• Uneven or unstable ground, and wet, muddy, or slippery surfaces and footings.
• Outside locations in extreme temperatures and weather conditions including wind, rain, snow, and other forms of inclement weather.
• Routine, intermittent exposure to noise more than 85 dBA‑TWA.
• Environments that may necessitate the use of respiratory protection.
• Medical clearance to use respiratory protection is required.
• Quantitative fit testing for specific respiratory protection is required.

Physical Demands

• Work at heights up to 150 ft / 45 m accessed via stairs, climbing ladders, or critical lifts by cranes; requires the ability to climb ladders and stairs without issue.
• Lifting and carrying up to 40 lbs., without assistance.
• Pushing/pulling up to 100 lbs., without assistance.
• Standing and walking for up to 12–16 hours daily with minimal rest breaks; may exceed 10 000 to 15 000 steps per day.
• Bending and stooping repeatedly and performing tasks including twisting or turning valves and using wrenches and hand tools.

Travel Requirements

Ability to travel to assigned customer account.

Equality & Diversity

Applicants for regular U.S. positions must be authorized to work in the United States for Refined Technologies, Inc. without the need for sponsorship of an immigration authorization or visa (e.g., TN, H‑1B, or other employment‑based immigration authorization or visa). All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, or other protected status under federal, state, or local laws.