Account Manager Corporate at AlphaSense - SaaS Growth

AlphaSense; United States; Remoto; USD 100.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Equity

Benefits program

Descrizione del lavoro

AlphaSense in the United States is seeking an Account Manager, Corporate to retain and grow a portfolio of Fortune 1000 and global financial clients. You’ll own renewals, expansion opportunities, and serve as a trusted business partner, collaborating with cross-functional teams to deliver value.

Base compensation is $100,000–$120,000 USD per year, with a potential performance bonus, equity, and generous benefits.

Competenze

• At least three years in an account management role with retention and growth targets.
• Experience managing Fortune 1000 or large enterprise clients.
• Strong communication and relationship management abilities.

Mansioni

• Maximize retention rate across the book of business.
• Increase and drive adoption of AlphaSense solutions into other business units to uncover opportunities.
• Identify revenue at risk to prevent churn and position the company effectively.
• Collaborate with Account Executives to identify growth within accounts.
• Hold business reviews with key stakeholders and provide client feedback to product/marketing/sales.

Conoscenze

Account management

Relationship building

Communication skills

Renewal & expansion

Descrizione del lavoro

Compensation vs. Market: The $100K–$120K base is in line with mid-market SaaS Account Manager salaries in the US, particularly for 3+ years of experience. Add a performance bonus and equity — common at growth-stage SaaS companies like AlphaSense — and total compensation could realistically reach $130K–$160K+ depending on performance. This is competitive but not top-of-market for enterprise SaaS AMs in major metros.

Career Development Signals: This role builds high-value, transferable skills:

• Enterprise relationship management with Fortune 1000 and global financial institutions
• SaaS renewal & expansion mechanics (NRR, churn prevention, upsell strategy)
• Cross-functional influence — feeding product, marketing, and sales teams with client intelligence
• AI/market intelligence industry exposure — a fast-growing, high-demand sector

Company Stage & Culture: AlphaSense is a well-funded, high-growth SaaS company (Series F, valued over $4B). This signals real equity upside potential, but also the pace and expectations of a scale-up environment. The role sits within a structured Customer Success org with clear reporting lines, suggesting some process maturity.

Green Flags: Transparent salary banding, equity offered, strong brand recognition in fintech/enterprise AI, and no industry experience required — lowering the barrier to entry.

Watch For: The "boots on the ground" requirement means this is not a purely remote, low-travel role. If you prefer minimal travel, clarify expectations during the interview. The role also carries both retention AND growth targets, which can be demanding simultaneously.

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com .

Location: US Remote

Reports to: Director, Account Management

About the Team:

Our Customer Success team is made up of Customer Success Managers and Account Managers who are passionate about helping our clients succeed. We partner with a diverse range of organizations, from Fortune 1000 companies to some of the largest financial institutions globally.

As a team, we are committed to providing value to our clients. We take a consultative approach to solve challenges through our product, ensuring our customers have the right data to make informed decisions. We focus on retaining customers, maximizing product usage, and collaborating with the sales team to uncover growth opportunities.

About the Role:

The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Corporate clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You'll need to be versatile. You will manage a portfolio of clients within one of the industry-aligned books of business described below. In this role, you'll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account.

While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper. The team also extracts a wealth of knowledge from our clients, bringing that internally to product, marketing and sales teams in order to maximize the effectiveness of our business' strategy and communication.

Books of Business:

Our Corporates & Consulting Account Management team is organized into industry-aligned books of business. Depending on team needs at the time of hire, you may manage accounts in one of the following areas.

Corporations

• Life Sciences & Healthcare: Clients use AlphaSense to track therapeutic pipelines, benchmark deals, and analyze markets.
• Tech, Media & Telecom (TMT): Clients monitor product launches, competitor strategy, and market disruption.
• Energy: Clients follow policy changes, M&A activity, and supply chain risk.
• Industrials: Clients scan for M&A, capital expenditure trends, and global demand.
• Consumer Goods & Retail: Clients track pricing moves, retailer strategy, and consumer demand.

Consulting & Professional Services

• Consulting: Firms use AlphaSense to build proposals and client deliverables with less research time.
• Law Firms: Firms use legal research to prepare cases and shape strategy.
• Insurance: Carriers use AlphaSense to inform underwriting decisions and risk analysis.

A note on industry background: Prior experience in any of the industries above is not required to apply. We assess for account management skill and client relationship experience. Industry knowledge can be built on the job.

Who You Are:

• Commercially accountable: You have at least three years of experience in an account management role where you owned retention and growth for an existing book of business. You've carried renewal and expansion targets for client accounts you managed after the initial sale.
• Relationship-driven: You have a strong ability to develop instant rapport with new people and you've demonstrated success at managing and growing relationships within Fortune 1000 clients.
• A subject matter expert: You excel at what you do and know how to succeed within your role. This includes both internal and external relationship management as well as strong business acumen and commitment to effective processes and tactics.
• Energetic and Creative: You possess a natural intellectual curiosity with the ability to learn and adapt quickly.
• You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product. We are looking for individuals who understand best practices for client engagement within a SaaS environment.
• Committed to delivering results: You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers.
• A strong communicator: You'll regularly be engaged with anyone from an Analyst to a C-level executive and that requires exceptional oral, written and presentation skills. You'll need to distill and explain complex issues in simple terms.

What You'll Do:

• Maximize retention rate across the book of business
• Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
• Identify revenue at risk in order to best position the company to prevent churn
• Collaborate with Account Executives to identify growth opportunities within the book of business
• Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base in order to more effectively: 1) communicate with users, 2) communicate with decision makers, 3) identify white space, 4) partner with AE to craft most compelling messaging to prospective users
• Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
• Hold Business Reviews with key stakeholders
• Consistent proactive outreach with material and information that's relevant for our user base
• Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.)
• Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense
• Acquire value stories and product feedback from clients. Circulate internally to assist with product development, marketing, sales efforts

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance-based bonus, equity, and a generous benefits program.

Base Compensation Range: $100,000–$120,000 USD

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Is this Account Manager role fully remote? Yes, the role is listed as US Remote, meaning you can work from anywhere within the United States. However, it does require periodic in-person visits to client offices for activities like floor walks and lunch-and-learns. What is the salary range for this position? The base compensation range is $100,000–$120,000 USD annually. In addition, you may be offered a performance-based bonus, equity, and a generous benefits program. Do I need prior experience in a specific industry like Life Sciences or Energy? No. AlphaSense explicitly states that prior industry experience is not required. They assess candidates on account management skill and client relationship experience, and industry knowledge can be developed on the job. How much experience is required to apply? At least three years of experience in an account management role where you owned retention and growth targets for an existing book of business is required. What are the main performance metrics for this role? Key performance indicators include retention rate, identification of growth/expansion opportunities, and meeting monthly, quarterly, and annual revenue goals. AMs also contribute qualitative client intelligence to internal teams.

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