Account Manager - Commercial Security Systems

Tech Systems Inc. (TSi); Hartford (CT); On-site; USD 60,000 - 160,000; Full time

Job summary

Tech Systems Inc. (TSi) is seeking an Account Manager to design and develop security installation projects with customers, managing expectations and defining scope, goals, and deliverables in alignment with senior management.

You will renew the FOCUS Support Services Agreement, pursue new sales opportunities, and ensure annual sales quotas are met, leveraging strong communication and project management skills across multiple locations.

Qualifications

• Bachelor's degree preferred; PSP within 1 year; CPP certification to advance.
• Must have at least 3 years of prior technical or sales experience in security systems integration or related field.
• Strong knowledge of Microsoft products and security systems integration; ability to prepare proposals and presentations.

Responsibilities

• Designs and develops installation projects with the customer to meet stated and unstated needs.
• Prepares functional proposals and budgets for new installation projects, including detailed design plans and component lists.
• Develops new sales opportunities by identifying needs or improvements and presenting to customers.
• Develops new client relationships within the area that fit Tech Systems’ business model.
• Responsible for renewing the FOCUS Support Services Agreement.
• Ensures meeting of annual sales quota and supports company sales goals.

Skills

Microsoft Word

Microsoft Excel

Microsoft Office Suite

Security systems knowledge

Sales experience

Time management

Communication skills

Project management

Education

College degree preferred

PSP certification within 1 year

CPP certification

Tools

CRM software

Job description

General Description

The Account Manager is responsible for designing and developing security installation projects in collaboration with the customer to meet their needs. This position is responsible for managing client expectations and accounts with assigned customers to achieve project goals and identify potential improvements and expansions of existing systems. The Account Manager defines new business opportunities, project scope, goals, and deliverables that support business goals in collaboration with senior management and clients.

Position Responsibilities and Expectations

• Designs and develops installation projects in consultation with the customer to meet stated and unstated needs.
• Prepares functional proposals and budgets for new installation projects, including detailed design plans, component lists, and exact installation locations for technicians and project managers.
• Develops new sales/business with customers by identifying needs and opportunities for improvement or expansion of existing systems, or technological advancements, and presenting these to customers.
• Develops new client relationships within the area that fit the current Tech Systems business model.
• Responsible for renewing the FOCUS Support Services Agreement.
• Ensures meeting of annual sales quota and assists Tech Systems in meeting company-wide sales goals.

Minimum Qualifications

• Education:
  • College degree preferred.
  • Must obtain PSP within one (1) year of employment in position.
  • Must obtain CPP certification to advance.
• Experience:
  • Must have at least three (3) years of prior technical or sales experience in the security systems integration industry or a related field.
• Knowledge, Skills, & Competency:
  • Excellent computer skills, including in-depth knowledge of Microsoft products (e.g., MS Word, Excel, MS Office Suite, Outlook) and the Internet.
  • Knowledge of electronic security systems integration.
  • Strong understanding of the security systems sales industry.
  • Goal‑oriented, results‑driven, detail‑oriented, and with excellent organizational skills.
  • Strong ability to manage multiple projects simultaneously.
  • Ability to work independently, accurately, and efficiently.
  • Strong time‑management skills to meet deadlines.
  • Excellent communication skills, both verbal and written, and ability to prepare proposals and perform presentations.
  • Strong interpersonal skills and ability to work within a team and with staff, customers, and prospective customers.
• Driver’s License:
  • Must have a valid driver’s license.
  • Must have a clean driving record satisfactory to Tech Systems’ automobile insurance carrier.
• Physical Demands and Working Conditions:
  • Job duties are performed at multiple locations and require travel and visitation to customers.
  • Requires intermittent physical activity such as walking, standing, sitting, and light lifting.
  • Requires driving and other travel.

Salary

$60,000 - $160,000 annually