Account Manager - Commercial Security Systems

Tech Systems Inc. (TSi); Boston (MA); On-site; USD 60,000 - 160,000; Full time

Job summary

Tech Systems Inc. (TSi) seeks an Account Manager to design and develop security installation projects in collaboration with customers, ensuring their needs are met and expectations are managed.

You will manage client accounts, prepare proposals and budgets, identify opportunities for improvement or expansion, and renew the FOCUS Support Services Agreement while driving sales to meet annual quotas across multiple locations.

Qualifications

• College degree preferred; PSP within 1 year; CPP certification to advance.
• Minimum of 3 years in technical or sales roles in security systems integration or related field.

Responsibilities

• Designs and develops security installation projects in consultation with customers.
• Prepares proposals and budgets with detailed design plans and locations for installers.
• Develops new sales opportunities by identifying needs and presenting improvements or expansions.
• Builds relationships with new clients within the local area.
• Renewal of the FOCUS Support Services Agreement.
• Work to meet annual sales quotas and company goals.

Skills

Microsoft Office proficiency

Security systems knowledge

Sales and proposal skills

Project management

Communication skills

Time management

Education

College degree preferred

PSP certification

CPP certification

Tools

MS Word

Excel

PowerPoint

CRM software

Job description

General Description

The Account Manager is responsible for designing and developing security installation projects in collaboration with the customer to meet their needs. This position is responsible for managing client expectations and accounts with assigned customers to achieve project goals and identify potential improvements and expansions of existing systems. The Account Manager defines new business opportunities, project scope, goals, and deliverables that support business goals in collaboration with senior management and clients.

Position Responsibilities and Expectations

• Designs and develops installation projects in consultation with the customer to meet stated and unstated needs.
• Prepares functional proposals and budgets for new installation projects, including detailed design plans, component lists, and exact installation locations for technicians and project managers.
• Develops new sales/business with customers by identifying needs and opportunities for improvement or expansion of existing systems, or technological advancements, and presenting these to customers.
• Develops new client relationships within the area that fit the current Tech Systems business model.
• Responsible for renewing the FOCUS Support Services Agreement.
• Ensures meeting of annual sales quota and assists Tech Systems in meeting company-wide sales goals.

Minimum Qualifications

• Education:
  • College degree preferred.
  • Must obtain PSP within one (1) year of employment in position.
  • Must obtain CPP certification to advance.
• Experience:
  • Must have at least three (3) years of prior technical or sales experience in the security systems integration industry or a related field.
• Knowledge, Skills, & Competency:
  • Excellent computer skills, including in-depth knowledge of Microsoft products (e.g., MS Word, Excel, MS Office Suite, Outlook) and the Internet.
  • Knowledge of electronic security systems integration.
  • Strong understanding of the security systems sales industry.
  • Goal‑oriented, results‑driven, detail‑oriented, and with excellent organizational skills.
  • Strong ability to manage multiple projects simultaneously.
  • Ability to work independently, accurately, and efficiently.
  • Strong time‑management skills to meet deadlines.
  • Excellent communication skills, both verbal and written, and ability to prepare proposals and perform presentations.
  • Strong interpersonal skills and ability to work within a team and with staff, customers, and prospective customers.
• Driver’s License:
  • Must have a valid driver’s license.
  • Must have a clean driving record satisfactory to Tech Systems’ automobile insurance carrier.
• Physical Demands and Working Conditions:
  • Job duties are performed at multiple locations and require travel and visitation to customers.
  • Requires intermittent physical activity such as walking, standing, sitting, and light lifting.
  • Requires driving and other travel.

Salary

$60,000 - $160,000 annually