Account Manager (Commercial Landscaping)

LandCare LLC; Marlboro Township (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary

Team based profit sharing program

401K with company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off Policy + 9 corporate holidays

Formal training and development program

Job summary

LandCare LLC, located in Marlboro Township, New Jersey, is seeking an individual for a pivotal role focused on client service and retention. This position involves managing relationships with current clients and pursuing new business opportunities while promoting high standards of customer service and organizational culture.

The ideal candidate will join a dynamic team and benefit from a competitive salary, profit sharing, a company vehicle, and comprehensive health coverage.

Qualifications

• Proven experience in client service and retention.
• Strong leadership and organizational management skills.
• Ability to effectively communicate and solve problems.

Responsibilities

• Drive customer satisfaction and retention.
• Manage existing client relationships and develop new business.
• Promote high customer service standards and company culture.

Skills

Customer satisfaction

Problem-solving

Communication

Client relationship management

Job description

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

WHAT WILL YOU BE DOING?

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program