Account Manager (Commercial Landscaping)

LandCare LLC; Portland (OR); On-site; USD 78,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing

401K matching

Company vehicle

Health coverage

PTO & holidays

Training program

Job summary

LandCare LLC in Portland, OR is seeking a client-focused professional to manage existing client relationships, develop new business, and expand networking opportunities within the industry. The role collaborates with the Branch Manager and production teams to deliver tailored proposals, accurate pricing, and solutions that meet client objectives while upholding LandCare’s standards of service and safety.

Join a team committed to relationship-driven growth, collaborative problem solving, and a

Responsibilities

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives and are accurately and appropriately priced
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Job description

The Position

This high-impact role works closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with our clients. The person will manage existing client relationships, new customer development, and new networking opportunities within the industry.

What You Will Be Doing

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
• Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives and are accurately and appropriately priced

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Benefits

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This opportunity has a base range that represents a full-time annual salary of $78,000-$95,000 (commensurate with experience).