Account Manager, Client Success

Gannett Co., Inc. (USA TODAY NETWORK); United States; Hybrid; USD 60,000 - 85,000; Full time

Job summary

Gannett Co., Inc. (USA TODAY NETWORK) seeks an Account Manager, Client Success to manage post-sale relationships, develop marketing strategies, and analyze campaign performance within a hybrid work environment.

You will own client communications, conduct performance reviews, and translate insights into actionable recommendations for optimizing digital campaigns.

Qualifications

• 3+ years of client-facing service or account management experience.
• 2+ years managing online or digital advertising campaigns.
• Experience with digital advertising channels including paid search, display, and social media.
• Google Ads and Google Analytics certifications required.
• Bachelor's degree in business, marketing, or a related field preferred.

Responsibilities

• Own the client relationship post-sale, ensuring clear communication and understanding of campaign value.
• Conduct regular performance reviews and recommend data-driven marketing strategies to clients.
• Collaborate with internal teams to optimize campaign performance and address client needs.

Skills

Client relationship management

Digital advertising knowledge

Data-driven marketing

Education

Bachelor's degree in business, marketing, or related field

Tools

Google Ads

Google Analytics

Job description

Building and maintaining strong partnerships with clients, the full-time Account Manager, Client Success will manage post-sale relationships, develop marketing strategies, and analyze campaign performance in a hybrid work environment.

Key responsibilities

• Own the client relationship post-sale, ensuring clear communication and understanding of campaign value
• Conduct regular performance reviews and recommend data-driven marketing strategies to clients
• Collaborate with internal teams to optimize campaign performance and address client needs

Required qualifications

• 3+ years of client-facing service or account management experience
• 2+ years of hands-on experience managing online or digital advertising campaigns
• Working knowledge of digital advertising channels including paid search, display, and social media
• Google Ads and Google Analytics certifications required
• Bachelor's degree in business, marketing, or a related field preferred