Account Manager - Cleveland, OH

Galderma S.A.; Cleveland (OH); Hybrid; USD 80,000 - 100,000; Full time

Job summary

The Account Manager - Consumer role at Galderma in Cleveland, OH drives revenue by promoting Cetaphil and the consumer skincare portfolio to health care providers and office staff. You will lead field-based promotion, develop relationships, and execute targeted calls to increase product demand.

This hybrid role offers a base salary of $80,000–$100,000 annually plus a commission plan and comprehensive benefits; occasional travel to meet with HCPs is required.

Qualifications

• Bachelor's degree from a four-year college or university.
• Two years of outside B2B sales experience preferred.
• Proven track record of consistent sales success.
• Valid driver's license with clean driving record.
• Ability to travel overnight as needed.
• Strong communication and relationship-building skills.

Responsibilities

• Plan, organize and execute field-based product promotion activities to increase patient demand.
• Participate in face-to-face sales calls with HCPs and distribute samples.
• Meet or exceed goals for the designated product portfolio and KPIs.
• Record sales call notes and manage territory data in the reporting system.
• Manage resources such as budgets, samples, and peer programs.
• Develop relationships with providers and staff within the geography.
• Attend medical meetings/conferences as needed.

Skills

Communication skills

Relationship building

MS Office / CRM

Travel readiness

Driver's license

Persuasive skills

Education

Bachelor's degree

Tools

CRM software

Job description

Title: Account Manager - Consumer

Location: Cleveland, OH

The Opportunity

The Account Manager plays a critical role in driving revenue for the Consumer Care business unit. The Account Manager is responsible for promoting Galderma's consumer skincare portfolio products (including Cetaphil), services to Health Care Providers (HCPs) and other offer key office staff members in order to create increased product demand within assigned territory.

Key Responsibilities

• Plan, organize and execute field-based product promotion activities in accordance with all applicable company and regulatory standards to increase patient demand of consumer skincare portfolio through targeted strategies at the HCP office level
• Participate in face-to-face sales calls with HCPs (healthcare professionals), distribution of product samples, and attendance at company/company sponsored meetings; some meetings may occur during evening or weekend hours; travel may be necessary
• Meet or exceed goals and objectives for designated product portfolio and other KPIs (key performance indicators) such as HCP satisfaction surveys, coupon redemption, POS, etc. within assigned territory Utilize sales tools, resources, and supporting analysis to identify trends and to effectively identify and execute action plans
• Record sales call notes, tracking samples, and other territory management activities through company data reporting system; other administrative duties may be assigned
• Manage appropriate utilization of resources such as budget, samples, and peer to peer programs to engage and create impact with healthcare professionals.
• Work within given geography to develop relationships with providers and their staff
• Attend medical meetings/conferences as needed based on organization and regional needs
• Other duties may be assigned

Qualifications

• Bachelor's degree from four-year College or university is required
• Two (2) years of outside business to business sales experience preferred
• Demonstrate strong track record of consistent documented success (such as sales performance)
• Possess valid driver's license with clean driving record
• Ability to travel overnight as needed is required
• Strong business acumen including excellent communication (verbal/written), interpersonal, and persuasive skills.
• Ability to build strong relationships, service the total office, and add value with every interaction
• Proficient with MS Office in a Windows environment, virtual interaction technology, and familiar with CRM software

Compensation

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $80,000 - $100,000.

In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer At Galderma, you'll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.