Account Manager - Cerritos, CA

Avature; Cerritos (CA); On-site; USD 109,000 - 183,000; Full time

Job summary

An established industry player is seeking an Account Manager to drive customer satisfaction and enhance operational efficiency. In this role, you will act as a vital link between corporate accounts and production teams, ensuring customer needs are met while aligning with business objectives. Your expertise in sales and project management will be crucial as you develop project plans and manage relationships across various functions. This position offers a competitive salary and a comprehensive benefits package, making it an excellent opportunity for those looking to make a significant impact in the packaging industry.

Benefits

Comprehensive training

Medical insurance

Dental insurance

Vision insurance

401k with match

Flexible spending accounts

Health savings accounts

Life insurance

Disability insurance

Paid time off

Qualifications

• 5+ years of experience in sales and project management.
• Proven experience with packaging systems and technical capabilities.

Responsibilities

• Serve as liaison between customers and supplier plants.
• Create project plans and oversee customer specifications.

Skills

Sales experience

Project management

Technical training

Communication skills

Leadership qualities

Education

Bachelor's degree in relevant field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Opportunity summary: As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.

Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met.

How you will impact Smurfit Westrock

• Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service

• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer

• Ensure the needs of customers are met while aligning to meet MD business objectives

• Assist with budget development and management cross-functionally with Sales and Financial Managers

• Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines

• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value

• Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s)

• Review Opportunity Plans with VP Sales on a regular basis

• Partner with production, manufacturing, and account team to ensure customer needs are properly communicated

What you need to succeed:

• 5+ years of related experience in sales, project management, and/or technical training

• 2 to 3 years of experience in corrugated sales preferred

• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry

• Proven experience with packaging systems

• Demonstrated sales competence and business acumen

• Ability to provide clarity to complex problems and develop long-term solutions

• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels

• Possess effective leadership qualities and insightful business judgment

• Excellent computer skills including Word, Excel and PowerPoint

• Excellent written and verbal communication skills

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package includes medical, dental, vision, life insurance, 401k with match and more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

The salary range for this position is $109,500.00 - $182,500.00, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process.