Account Manager, Cell Culture

STEMCELL Technologies Canada Inc.; Cambridge (MA); On-site; USD 139,000 - 209,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Career development opportunities

Job summary

STEMCELL Technologies is seeking a field sales professional to drive revenue in the Greater Boston territory. You will partner with biotech and pharma customers, applying scientific expertise to show how STEMCELL products can accelerate research.

The role requires traveling within the Greater Boston area. A Master’s or Doctorate in Biology is preferred, with strong communication and relationship-building skills to support ongoing customer success.

Qualifications

• Master’s or Doctorate degree in Biology (sales experience is an asset).
• Experience with STEMCELL’s product lines or relevant customer markets is preferred.
• Strong communication and interpersonal skills to build customer relationships and support research goals.

Responsibilities

• Manage and grow revenue opportunities within a defined territory.
• Plan and execute territory strategy to drive growth with product knowledge.
• Facilitate customer communication by aligning needs with STEMCELL products and demonstrations.
• Conduct day-to-day sales activities including inquiries, quotes, visits, and follow-ups.
• Assist with technical support and ensure data integrity in CRM.

Skills

Territory management

Sales experience

Communication skills

Customer relationship building

Education

Master’s or Doctorate in Biology

Job description

Job Description Summary

Are you looking to take your scientific expertise “off the bench” and help advance research across the life sciences field? If you have a passion for science and a strong background in stem cell biology, neuroscience, or organoids, we have an exciting opportunity for you!

As a member of our Sales team, you will partner with large biotech and pharmaceutical customers, using your scientific knowledge and interpersonal skills to support their research with STEMCELL's products. In this results-driven role, you will grow revenue by cultivating and expanding customer relationships across the Greater Boston area. Leveraging your technical expertise and knowledge of the STEMCELL Cell Culture portfolio, you will serve as a trusted resource to customers, demonstrating how our solutions can help achieve their research goals and accelerate innovation in the life science sector.

Please note this is a field sales role, and regular travel within the Greater Boston territory is expected.

Duties and Responsibilities

• Manage, grow and develop revenue opportunities within a defined territory and contribute to the development of annual team goals and deliver on quarterly objectives
• Plan and execute a territory strategy to drive growth through in-depth product and market knowledge
• Facilitate communication with customers by aligning their needs with appropriate STEMCELL products and support product demonstrations, lunch-and-learns, and seminars
• Conduct day-to-day sales activities including technical support inquiries, quote requests, site visits, and order follow-up
• Assist with technical support and troubleshooting while maintaining sales data integrity within a CRM database

Knowledge and Qualifications

• Master’s or Doctorate degree in Biology or related science (previous sales experience is an asset, but not required)
• Experience with STEMCELL’s primary product lines, related technologies, or relevant customer markets is preferred
• Technical laboratory experience such as human hematopoietic and pluripotent stem cell culture and in vitro cell culture applications is preferred; prior exposure to the pharmaceutical industry is a strong asset
• Strong communication and interpersonal skills to support customer relationship building

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:
$139,400.00 - $209,000.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.