Account Manager (Buyside)

MoneyLion; New York (NY); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401k & pension

PTO

Gym subsidies

Education reimbursement

Recognition programs

Pet-friendly offices

Job summary

Octus, a global provider of credit intelligence, is seeking an Account Manager in New York City on a hybrid schedule. You will grow existing buyside relationships through renewals, expansions, and cross-selling of Octus products, targeting >115% net retention.

Ideal candidates have 2+ years in account management for buyside clients, strong relationship-building skills, and proficiency with Salesforce. The role emphasizes collaboration with customer success and product teams in a fast-paced

Qualifications

• 2+ years in account management renewing, upselling, and cross-selling to buyside.
• Ability to build relationships and business partnerships to meet net retention targets.
• Excellent interpersonal, verbal and written communication; organized and detail-oriented.

Responsibilities

• Manage all aspects of the renewal cycle for Octus’ subscription relationships within the buyside sector.
• Manage client interactions with a focus on expansion opportunities and 115%+ net retention.
• Collaborate with customer success to deliver excellent client service and experience.
• Coordinate with product team to identify opportunities for product and platform enhancements.
• Track and analyze KPIs and product usage to determine relationship management strategy.

Skills

Relationship building

Account management

Upselling & cross-selling

Communication

Organization

Tools

Salesforce

Job description

Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.

Role

Octus provides breaking news and market-moving intelligence along with cutting edge technology and data for hedge funds, investment banks and law firms. We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join us on that mission.

Octus is currently looking for an Account Manager to join our dynamic team. The Account Manager will be responsible for managing and growing existing relationships with buyside accounts within the continental United States through subscription renewals and account expansion, uplifts and cross-selling of additional Octus products.

This full-time position is located in our New York City offices, on a hybrid (3 days in office per week) schedule.

Responsibilities

• Manage all aspects of the renewal cycle for Octus’ subscription relationships within the buyside sector
• Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Requirements

• 2+ years of experience in an account management capacity, renewing, upselling, and cross-selling solutions to the buyside, and/or experience in credit and leveraged finance
• Ability to build relationships and business partnerships to meet and exceed net retention targets
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Excellent interpersonal, verbal and written communication
• Experience with Salesforce

Octus Values

• Action Oriented
• Customer First Mindset
• Effective Team Players
• Driven To Excel

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $95,000 - $110,000. This position is eligible for a quarterly commission bonus.

The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors.

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.