Account Manager - Buyside

Octus; New York (NY); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Competitive health benefits

Quarterly commission bonus

Job summary

Octus, based in New York City, is seeking an Account Manager to manage and grow existing buyside relationships through renewals and cross-sell opportunities. This full-time role is located in New York City with a hybrid schedule (3 days in office per week).

The candidate will own the renewal cycle, drive expansion and ensure exceptional client service, collaborating with Success and Product teams while tracking key metrics for growth. Salary ranges and quarterly bonuses are provided.

Qualifications

• 2+ years of account management experience renewing, upselling, and cross-selling to buyside clients.
• Experience with Salesforce or similar CRM systems.
• Strong relationship-building and communication skills.

Responsibilities

• Manage renewal cycles for subscription relationships with buyside accounts.
• Drive expansion opportunities, aiming for 115%+ net retention.
• Collaborate with Customer Success and Product teams to enhance service and products.
• Track KPIs and product usage to guide relationship strategy.

Skills

Account management

Salesforce

Relationship building

Communication

Job description

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values - Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and much more.

Role

Octus provides breaking news and market-moving intelligence along with cutting edge technology and data for hedge funds, investment banks and law firms. We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join us on that mission.

Octus is currently looking for an Account Manager to join our dynamic team. The Account Manager will be responsible for managing and growing existing relationships with buyside accounts within the continental United States through subscription renewals and account expansion, uplifts and cross-selling of additional Octus products.

This full-time position is located in our New York City offices, on a hybrid (3 days in office per week) schedule.

Responsibilities

• Manage all aspects of the renewal cycle for Octus' subscription relationships within the buyside sector
• Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Octus' product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Requirements

• 2+ years of experience in an account management capacity, renewing, upselling, and cross-selling solutions to the buyside, and/or experience in credit and leveraged finance
• Ability to build relationships and business partnerships to meet and exceed net retention targets
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Excellent interpersonal, verbal and written communication
• Experience with Salesforce

Octus Values

• Action Oriented
• Customer First Mindset
• Effective Team Players
• Driven To Excel

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $95,000 - $110,000. This position is eligible for a quarterly commission bonus.

The actual compensation will be at Octus' sole discretion and will be determined by the aforementioned and other relevant factors.

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.