Account Manager - Buyside

LoansIntel; New York (NY); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Competitive health benefits

Matched 401k and pension plans

PTO and generous parental leave

Gym subsidies

Educational reimbursements

Pet-friendly offices

Job summary

LoansIntel is looking for an Account Manager in New York City to manage client subscriptions and expand business opportunities. This full-time position requires over 2 years' experience in account management, focusing on client retention and upselling.

You will collaborate closely with product teams and customer success to enhance client service while maintaining strong relationships with existing buyside accounts.

Qualifications

• 2+ years of experience in account management or credit and leveraged finance.
• Ability to build client relationships and meet retention targets.
• Excellent verbal and written communication skills.

Responsibilities

• Manage subscription renewal cycles for buyside clients.
• Expand client relationships and target net retention goals.
• Collaborate with customer success for client service.

Skills

Account management experience

Salesforce proficiency

Interpersonal communication skills

Detail-oriented and organized

Job description

Overview

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.

Role

Octus provides breaking news and market-moving intelligence along with cutting edge technology and data for hedge funds, investment banks and law firms. We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join us on that mission.

Octus is currently looking for an Account Manager to join our dynamic team. The Account Manager will be responsible for managing and growing existing relationships with buyside accounts within the continental United States through subscription renewals and account expansion, uplifts and cross-selling of additional Octus products.

This full-time position is located in our New York City offices, on a hybrid (3 days in office per week) schedule.

Responsibilities

• Manage all aspects of the renewal cycle for Octus’ subscription relationships within the buyside sector
• Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Requirements

• 2+ years of experience in an account management capacity, renewing, upselling, and cross-selling solutions to the buyside, and/or experience in credit and leveraged finance
• Ability to build relationships and business partnerships to meet and exceed net retention targets
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Excellent interpersonal, verbal and written communication
• Experience with Salesforce

Octus Values

• Action Oriented
• Customer First Mindset
• Effective Team Players
• Driven To Excel

Compensation and Equal Employment Opportunity

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $95,000 - $110,000. This position is eligible for a quarterly commission bonus.

The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors.

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.