Account Manager

LoansIntel; New York (NY); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Healthcare benefits

401k matching

PTO

Parental leave

Gym subsidies

Educational reimbursements

Job summary

LoansIntel is seeking an experienced Account Manager to manage and grow relationships with buyside, advisory, and legal accounts in New York. The ideal candidate will have a strong background in account management, with an ability to meet and exceed retention targets.

This hybrid role requires excellent communication and organizational skills, with a focus on upselling and customer satisfaction. Salary range is $95,000 - $130,000, plus a quarterly commission bonus.

Qualifications

• Experience in account management, renewing and upselling solutions.
• Strong relationship-building skills to meet retention targets.
• Proven success in achieving quotas.

Responsibilities

• Manage renewal cycle for subscription relationships.
• Focus on expansion opportunities and subscription renewals.
• Collaborate with customer success for excellent client service.

Skills

Account management experience

Relationship building

Quota achievement

Salesforce familiarity

Communication skills

Tools

Salesforce

Job description

Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.

For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.

Role

Our Account Management team is responsible for managing and growing existing relationships with buyside, advisory, and legal accounts within the United States through subscription renewals and account expansion, uplifts and cross-selling of additional Octus products.

Our team is based in our New York City office, and operates on a hybrid, 3 days/week schedule.

Account Management responsibilities

• Manage all aspects of the renewal cycle for Octus’ subscription relationships within the buyside, sell side, advisory, or legal sectors
• Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Octus’ product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

What we look for

• Experience in an account management role, renewing, upselling, and cross-selling solutions to the buyside, sell side, advisory, or law firms
• Strong ability to build relationships and business partnerships to meet and exceed net retention targets
• Proven success in hitting quota and retention targets
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Excellent interpersonal, verbal and written communication
• Experience with Salesforce

Octus Values

• Action Oriented
• Customer First Mindset
• Effective Team Players
• Driven To Excel

Compensation

The salary range estimate for an Account Manager is $95,000 - $130,000, plus a quarterly commission bonus. The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors.

Octus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Octus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.