Account Manager, Automotive Electronics & NPI Lead

Compal USA, INC; Logansport, Northern (IN, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision & prescription

Life insurance

Disability insurance

401k with matching contributions

Generous PTO

Job summary

Compal USA (Indiana) Inc. in Logansport, IN is seeking an Account Manager to support manufacturing, quotes, and new projects (NPI). This entry-to-mid level role interfaces with customers and cross-functional teams to ensure on-time execution and strong customer satisfaction.

Reporting to the Program Manager, you will coordinate forecasts, shipment status, and phase-in/phase-out activities while balancing capacity and inventory. Travel is <10% and the team values safety and continuous improvement.

Qualifications

• Associate's or Bachelor's degree in Business, Supply Chain, Engineering, or related discipline, or equivalent relevant work experience.
• 1-3 years of experience in customer service, account management, or manufacturing support.
• Working knowledge of manufacturing processes, production scheduling, or supply chain concepts is preferred.
• Strong written and verbal communication; interface with customers and cross-functional teams.
• Detail-oriented with strong organizational/documentation skills.
• Analytical mindset with data (forecasts, quotes, pricing, metrics).
• Proficiency with Microsoft Office; experience with an ERP system (IFS) is a plus.
• Ability to work in a fast-paced manufacturing environment.

Responsibilities

• Promote Compal culture of safety, collaboration, quality, continuous improvement, and integrity.
• Serve as day-to-day contact for assigned customer accounts, building relationships and ensuring satisfaction.
• Support quotation/RFQ process and monitor quote status for assigned accounts.
• Provide new project (NPI) support, tracking milestones and coordinating with manufacturing, engineering, and supply chain teams.
• Organize and enter customer forecasts to support capacity, backlog, and inventory planning.
• Be the communications hub for order status including shipment timing and tracking.
• Support phase-in/phase-out planning, tracking excess and obsolete inventory.
• Partner with manufacturing to understand production status and delivery timing.
• Escalate risks to Program Management for timely resolution.

Skills

Customer service

Account management

Manufacturing support

Communication

Data analysis

MS Excel

IFS ERP

Education

Bachelor's degree or equivalent

Tools

IFS ERP

Job description

Compal USA (Indiana) Inc. in Logansport, IN is seeking an Account Manager to support manufacturing, quotes, and new projects (NPI). This entry-to-mid level role interfaces with customers and cross-functional teams to ensure on-time execution and strong customer satisfaction.

Reporting to the Program Manager, you will coordinate forecasts, shipment status, and phase-in/phase-out activities while balancing capacity and inventory. Travel is <10% and the team values safety and continuous improvement.