Account Manager - Automation Equipment

Tool & Design, Inc.; Ohio; On-site; USD 70,000 - 95,000; Full time

Job summary

Tool & Design, Inc. is seeking an Account Manager to deliver cutting-edge automation solutions and custom equipment. The role focuses on maintaining and growing relationships with existing customers and pursuing new opportunities across diverse industries.

You will act as the primary contact for clients, collaborate with engineers for accurate quotations, and help drive projects from proposal to completion. Travel to client sites will be required as needed.

Qualifications

• 5+ years of experience in account management, sales, or customer-facing roles in automation, manufacturing, or industrial equipment.
• Strong understanding of automation systems, robotics, controls, and custom machinery.
• Willingness to travel to client sites as needed.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency with CAD or technical drawings is a plus.

Responsibilities

• Act as the primary point of contact for assigned clients.
• Maintain company reputation in technical expertise and service excellence.
• Perform site visits to understand client needs.
• Develop proposals, quotations, and presentations tailored to customers’ requirements.
• Negotiate terms and close sales agreements while ensuring satisfaction.
• Collaborate with department managers and engineers for accurate quoting and project execution.
• Monitor project scopes and budgets.
• Maintain up-to-date knowledge of automation technologies.

Skills

Account management

Sales

Customer-facing

Project management

Education

Bachelor’s degree in business/engineering/industrial technology

Tools

CAD software

Microsoft Office

Job description

We are seeking a proactive and results-driven Account Manager to join our team in delivering cutting-edge automation solutions and custom equipment to a diverse range of industries. This individual will maintain and grow relationships with current and new customers.

Key Responsibilities:

• Act as the primary point of contact for assigned clients.
• Maintain company reputation in technical expertise and service excellence.
• Perform site visits to understand client needs
• Develop proposals, quotations, and presentations tailored to customers’ requirements.
• While ensuring customer satisfaction, negotiate terms and close sales agreements.
• Collaborate with department managers and engineers to ensure accurate quoting and project execution.
• Monitor project scopes and budgets.
• Maintain up-to-date knowledge of automation technologies.

Required Skills and Qualifications:

• Bachelor’s degree in business, Engineering, Industrial Technology, or related field preferred.
• 5+ years of experience in account management, sales, or customer-facing roles in automation, manufacturing, or industrial equipment.
• Strong understanding of automation systems, robotics, controls, and custom machinery.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency Microsoft Office Suite; experience with CAD or technical drawings is a plus.
• A valid driver’s license.
• Willingness to travel to client sites as needed.
• Ability to work independently and in a team atmosphere.

Additional Information:

Benefits and wages will be reviewed during the interview process.

Account Manager - Automation Equipment