Account Manager, Americas

Oritain

Washington (District of Columbia)

On-site

USD 80,000 - 120,000

Full time

14 days+

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Benefits offered by this job

$80,000-$120,000 Basic + commission

Enhanced parental leave

Life insurance and critical illness cover

Medical insurance

Employee Assistance Programme

401(k)

Learning portal for professional development

Job summary

Oritain is seeking an Account Executive for our Americas sales team. This role involves managing a portfolio of strategic clients, building long-term relationships, and collaborating with internal teams to drive growth.

Ideal candidates should have proven experience with high-value clients and excellent communication skills. This position offers a competitive salary range of $80,000-$120,000 plus commission, along with comprehensive benefits.

Qualifications

Proven experience managing a portfolio of high-value clients.
Excellent verbal and written communication and presentation skills.
Strong attention to detail with the ability to manage multiple priorities.
Demonstrated ability to develop and nurture long-term client relationships.
Self-starter, adaptable, and resilient, with strong problem-solving skills.

Responsibilities

Manage a portfolio of strategic clients and ensure account growth.
Build and maintain trusted relationships with senior executives.
Partner with internal teams to deliver value-driven solutions.
Lead onboarding and deliver practical training sessions for clients.
Track account performance metrics and provide insights for decision-making.

Skills

Client relationship management

Communication skills

Strategic thinking

Problem-solving skills

CRM tool proficiency

B2B sales methodologies

Tools

Salesforce

Job description

We are seeking an Account Executive to join our Americas sales team.

Key Responsibilities

Account Management & Growth

Manage a portfolio of strategic clients.
Develop a deep understanding of each client's business, challenges and objectives.
Identify upsell, cross-sell and expansion opportunities, collaborating with internal teams to create value-driven solutions.
Lead renewal cycles and negotiate contracts to ensure ongoing engagement and account growth.

Client Relationship & Engagement

Build and maintain long‑term, trusted relationships with senior executives and key stakeholders.
Serve as the primary point of contact, guiding clients through project implementations, reporting and strategic planning.
Conduct quarterly business reviews to communicate account performance, ROI and value delivered.

Cross‑Functional Collaboration

Partner with service delivery, marketing, finance, product and other teams to ensure seamless service execution.
Act as an advocate for client needs internally, influencing product development, process improvements and strategic initiatives.
Coordinate internal resources and priorities to meet client objectives and timelines.

Enable & Educate

Lead onboarding and deliver practical, value‑driven training sessions that empower customers to adopt best practices and achieve long‑term success with Oritain's solutions.

Performance & Reporting

Manage and maintain accurate account pipeline and forecasts in Salesforce or other CRM systems.
Track account performance metrics, client satisfaction and growth opportunities.
Provide insights and recommendations based on account data to support strategic decision‑making.

Market Insight & Representation

Stay informed on industry trends, competitor activity and regulatory changes affecting clients.
Represent Oritain professionally at client meetings, industry events and networking opportunities.

Essential Skills & Experience

Proven experience managing a portfolio of high‑value clients.
Excellent verbal and written communication and presentation skills, with the ability to influence senior stakeholders.
Strong attention to detail and ability to manage multiple priorities concurrently.
Demonstrated ability to develop, nurture and grow long‑term client relationships.
Familiarity with B2B sales methodologies such as Miller Heiman, Challenger or MEDDIC.
Strategic thinker capable of aligning account activities to broader business goals.
Self‑starter, adaptable and resilient, with strong problem‑solving skills.
Naturally curious, proactive and motivated to learn and grow.
High emotional intelligence and relationship‑building ability.
Proficient with CRM tools such as Salesforce.
Willingness to travel across the US market (approximately 20%).

Desirable

Interest or experience in the fashion, textile or supply chain industries.
Interest or experience in science, sustainability or ESG‑related areas.

What's In It For You

This is a rare opportunity to manage relationships with some of the world's most recognisable brands, at a company growing fast enough that your impact compounds quickly. You'll carry meaningful ownership of a strategic client portfolio from day one, with the autonomy to shape how those relationships grow and the trust to lead renewals and expansion conversations directly. You'll also be part of something that matters: helping the world's biggest brands protect their reputations and supply chains, in a market where the work you do has a genuine, measurable impact on people and the planet.

Company Benefits